The oil change and tire rotate services were great. I would have expected the car to be run thru the car wash before being returned to me (other dealerships do that as a courtesy).
9/13/2024
Douglas K. VERIFIED CUSTOMER
The visit took way too much time. The communication was poor. I was quoted items that should not have paid for or would not fix the problem. Why does the service advisor sit 40’ away from me and text me instead of coming to talk with me first?
9/13/2024
Gary R. VERIFIED CUSTOMER
WELL DONE!
9/13/2024
Jason P. VERIFIED CUSTOMER
Appreciate how he patiently explained issues with car and unexpected costs.
However, car was not washed when I went to the car.
Also , more importantly the form (invoice)had the incorrect mileage when i checked out and paid. Sticker on my windshield also had wrong mileage and wrong mileage to return for next service.
9/13/2024
Acheaf E. VERIFIED CUSTOMER
Completely satisfied.High level and high quality work. You're make me smile. Good job.
9/13/2024
Kirk S. VERIFIED CUSTOMER
The lights are much better now. Better vision.
9/13/2024
Cindy H. VERIFIED CUSTOMER
Great work,very informative
9/13/2024
Gerald V. VERIFIED CUSTOMER
Excellent service and very nice people. I will be back.
9/13/2024
Sharon O. VERIFIED CUSTOMER
I’m also very happy with the help I got from a lady at your Service Desk that went out to my car and synced up my cell phone to the Maps app on my vehicle so now I can use Maps my car screen. And I also got geat advice from a gentleman at the Service Desk regarding ordering a bisor extension from Amazon since they didn’t offer that accessory at Toyota.
9/13/2024
Jan H. VERIFIED CUSTOMER
She was knowledgeable, kind and kept me updated throughout the service process! I really appreciated that she found a phone charger for me when the appointment was lasting longer than normal due to new tires and balancing. She was awesome
9/12/2024
Melissa B. VERIFIED CUSTOMER
Thank you
9/12/2024
Cu H. VERIFIED CUSTOMER
The alert for vehicles come close does not functioning.
9/12/2024
Eisaku T. VERIFIED CUSTOMER
Welcome
9/12/2024
Elizabeth G. VERIFIED CUSTOMER
Completely satisfied, everybody was professional and understood what they were telling me about my car and the process.
9/12/2024
Mark M. VERIFIED CUSTOMER
Good service is more important to me than a good sale price.
9/12/2024
Sieglinde G. VERIFIED CUSTOMER
2+ hours for an oil change with an appointment is ridiculous. When I finally did get my vehicle, I had to clean it: the plastic was still on the driver's seat, a paper covering the floor was still there, and the hand tag was on the floor.
I was never contacted during the service; I had to ask twice about the status.
9/12/2024
David T. VERIFIED CUSTOMER
This whole experience was a "comedy" of errors and misunderstanding terminology. I'll be back...
9/11/2024
Andrea W. VERIFIED CUSTOMER
Thank you for great service!
9/11/2024
Chelsea P. VERIFIED CUSTOMER
Annika was wonderful, she was understanding, had good communication and was very helpful!