James was very personable and a great communicator.
8/18/2024
Lenore L. VERIFIED CUSTOMER
Terrible experience. I waited 2.5 hours for an oil change and tire rotation. Then the service team left my passenger side window open and the car was sopping wet on the inside. I insisted it get cleaned up. So I waited another 20 minutes. When I got the car back, it was clear all they did was do a quick wipe down, so the inside was still a mess. I am super unhappy.
8/17/2024
Emily V. VERIFIED CUSTOMER
Scott just did everything he said he would and he was very friendly
8/17/2024
Jacquelyn M. VERIFIED CUSTOMER
Overbooked, did not get inspectu6update, printer error. Appointment at 8:30 . Needed to get out by 9:30. Did not leave until 10.
8/17/2024
Jeremy B. VERIFIED CUSTOMER
Tires weren't rotated, Tires pressures were wrong on paper report I had one low tire and when I got the car back the tire was in the same place and the tire was still low. Yet the report showed they were rotated and all the pressures were normal
8/17/2024
Christopher P. VERIFIED CUSTOMER
Service department noted an oil leak, reached out and asked me if they should evaluate it… I said yes definitely look into it. In the end they completely ignored the leak and sent the vehicle home with me. Turns out that now there is such a significant leak that it’s worse than ever. A huge puddle in my driveway less than 12 hrs of having it home. Wow this is not a place to take your vehicle if you care anything about it… obviously Carlson Toyota does Not Care about your vehicle.
8/17/2024
Phillip V. VERIFIED CUSTOMER
I showed up for an oil change and it took 3 hours. Probably won’t return.
8/17/2024
Matthew N. VERIFIED CUSTOMER
Scott is the best Service Advisor you guys have, hands down. I love working with him.
8/17/2024
Ryan L. VERIFIED CUSTOMER
Great job!
8/17/2024
Rebecca U. VERIFIED CUSTOMER
Excellent service and great customer service!
8/17/2024
Roy A. VERIFIED CUSTOMER
An oil change and tire rotation thatshould have taken 1 and half hours took 2 and a half. Confusing tire report that was misleading.
8/17/2024
Krista B. VERIFIED CUSTOMER
Great job!
8/17/2024
Linda S. VERIFIED CUSTOMER
Nick was the nicest guy, so helpful I would recommend your company to anyone
8/17/2024
Amy E. VERIFIED CUSTOMER
Very happy with service as usual
8/16/2024
Connie S. VERIFIED CUSTOMER
He was very good in helping me get the service I needed for my Camry today! The apt went fast and well coordinated. I will return again for service. Thank you Jeremy!!????
8/16/2024
Kyle B. VERIFIED CUSTOMER
Nick couldn’t have been more welcoming and professional.
8/16/2024
Marci M. VERIFIED CUSTOMER
Thank you, you got me in early, my mistake, but took it and got right to my maintenance in the stellar way of service you do every time! Thank You!