Didn't recieve the same service as before. No paperwork, sticker was an afterthought. Hand written.
8/2/2024
Lorraine D. VERIFIED CUSTOMER
Service was fast! Friendly service people.
8/2/2024
Marylee S. VERIFIED CUSTOMER
Excellent customer service. I will come back as needed.
8/2/2024
Fari S. VERIFIED CUSTOMER
The washer fluid reservoir cap was not closed after toping off. The seat plastic cover and floor mat cover was not removed. The oil change sticker that was put om my windshield does not belong to my car. My car's millage is around 129000 miles and the sticker they put on my windshield reads something around 60000 miles. While non of the above are such big deals,much more and perfection is expected from a Toyota dealership. I will come back though. Thank you.
8/2/2024
Theodore S. VERIFIED CUSTOMER
Great Service
8/2/2024
Cheryl J. VERIFIED CUSTOMER
I am not ready to trade my vehicle yet.
8/2/2024
Cheryl Z. VERIFIED CUSTOMER
Personnel were very accommodating and flexible to replace burned out taillight in a quick timely manner as a drop in. Very appreciative of that flexibility.
8/2/2024
William W. VERIFIED CUSTOMER
One of the cashiers forgot my third page otherwise everything was wonderful
8/1/2024
Mary A. VERIFIED CUSTOMER
Scott was wonderful. He kept us notified and informed! Very pleasant.
8/1/2024
Mohammed S. VERIFIED CUSTOMER
Service was good and done in scheduled time.
8/1/2024
Darrell M. VERIFIED CUSTOMER
Job well done very satisfied
8/1/2024
Matthew C. VERIFIED CUSTOMER
The inspection sheet indicated that the cabin air filter was in the yellow when I changed the filter the morning of the service. I also changed the engine air filter the day before the service. That was checked in the green. When I spoke with Jeremy about this he said they never put those two items in the green. When I informed him the engine filter was in the green, he said that was a mistake. His explanation doesn’t make sense. I think they never checked the filters which makes me suspect of the whole inspection.
8/1/2024
Steven L. VERIFIED CUSTOMER
It was great!
8/1/2024
Carol G. VERIFIED CUSTOMER
Very friendly staff! Loved the candy at check-out!
8/1/2024
Michael J. VERIFIED CUSTOMER
The person who checked my wife in called her a “fat ****.” Unbelievable. I can’t imagine a business tolerating such behavior. We bought 3 vehicles from you and have had all their service completed with you. We won’t be coming back.
8/1/2024
Paul P. VERIFIED CUSTOMER
Finished the job early which helped me a lot. Very satisfied with service.
7/31/2024
Brett S. VERIFIED CUSTOMER
The service center was over booked and very behind schedule. The employees allowed their frustrations to come through in the way they communicated with each other and the customers. Two men, not in uniforms but in street clothes-shorts and tshirts, were performing service to vehicles. One employee, Hannah, managed to remain calm and kept a positive attitude even when, in front of customers, her coworkers were rude & condescending to her. The attitudes and lack of customer care I witnessed are not what I have come to expect from Toyota.
7/31/2024
John S. VERIFIED CUSTOMER
On line scheduling tool only has options for routine service which caused some confusion and I had to call Service Manager to get scheduled
7/31/2024
Mark M. VERIFIED CUSTOMER
I appreciated getting an appointment quickly to get a tire issued addressed.
7/31/2024
Denise S. VERIFIED CUSTOMER
Hannah was so nice, friendly and helpful. Great service ????