So glad they were able to determine my car was drivable fri, and had an appt mon to fix it, and got it done. I greatly appreciate the efforts of everyone!
7/18/2024
David M. VERIFIED CUSTOMER
Your bar is raised high, what you do reflects accordingly. Our family knows the job is done right and that brings peace of mind. Keep up the great work and we'll be back. David
7/17/2024
Linda P. VERIFIED CUSTOMER
Done in timely manner. Very polite
7/17/2024
Bruce T. VERIFIED CUSTOMER
Great service!
7/17/2024
Anouphab T. VERIFIED CUSTOMER
Now it’s good no more oil dripping but
I don’t know next couple days I’ll let you know
If nothing happens.Thanks.
7/17/2024
Delories M. VERIFIED CUSTOMER
You still have my name spelled wrong.
Delores is my name not Delories
7/17/2024
Kory K. VERIFIED CUSTOMER
Nick was great, kept us updated the entire time and have great recommendations for next steps
7/17/2024
Sivarama C. VERIFIED CUSTOMER
Appointments are not honored. My vehicle was not even looked at on Friday and into Saturday. Finally I had to take my vehicle without any diagnosis done. Very disappointing
7/17/2024
Gregg H. VERIFIED CUSTOMER
Please do not send a survey
7/16/2024
Robert M. VERIFIED CUSTOMER
Nick was very good. My problem was I was told the oil change would be about $83. When I paid the bill it was over $92! Although I expected sales tax, the between $5-6 shop fees were a surprise ripoff. They are part of the $175/hour shop charge and is simply a way to inflate your profit. Even though Carlson is my closest Toyota dealer, it will be worth the extra drive to either Brookdale, or Maplewood.
7/16/2024
Valerie H. VERIFIED CUSTOMER
Hannah went over key bits of information on the summary sheet. Calling attention to the tread depth on one of my tires together with a cautionary remark about driving carefully on wet roads was helpful. Also her remarks about when I'm likely to need new tires was greatly appreciated.
7/16/2024
Arthur J. VERIFIED CUSTOMER
My concerns about an unknown tapping sound in the engine compartment was satisfactorily explained
7/15/2024
Jack W. VERIFIED CUSTOMER
Ok
7/15/2024
Edward H. VERIFIED CUSTOMER
I paid for my extended warranty and they wanted to charge me
7/15/2024
Luann M. VERIFIED CUSTOMER
Pretty sure the tires were not rotated. I have a tire with a slow leak and it is in the same spot as it was before
7/15/2024
Tanya F. VERIFIED CUSTOMER
Hannah was very helpful
7/15/2024
Ronald W. VERIFIED CUSTOMER
Great job.
7/15/2024
Keith G. VERIFIED CUSTOMER
Awesome service and workers!!
7/15/2024
Jacob C. VERIFIED CUSTOMER
You don't need to call, but, the work done was really amazing . Both my key fobs tho .. which both locked and u locked my car doors (I had checked them) no longer work. I can see one set of batteries but BOTH dying ? No clue but I tried to call and just ask and maybe they had a solution that I was missing ..but I didn't get a call back. . I left a voicemail and I'm just leaving it alone for now I'm going to try to buy another battery I guess today and that's that. Just found it out as all oh yeah there was another minor thing when I got my car back my miles per gallon was like he was at 32 cuz I done a bunch of highway driving from Michigan or when I got my car back it was at like 10 and that can only happen is if the car is driven or on for extremely long time idling and I was missing it okay amount of gas but nothing crazy I was just curious if my car was having to be run for an extra long period of time to fix the strut or whatever but again I never got a call back so I was more concerned about the key fobs than the miles per gallon thing just trying to be detailed as possible okay bye