I didn’t get a car wash and it was a bit difficult to understand the video.
5/22/2024
Doug B. VERIFIED CUSTOMER
Well informed. Very good communication. Help me on a phone call after I left the dealership.
5/22/2024
Allen J. VERIFIED CUSTOMER
I am well satisfied with the service and courtesy I received along with a good fair price for the service rendered, thanks again.
5/22/2024
Kathleen T. VERIFIED CUSTOMER
I have always had good service with Carlson Toyota and the people have always been friendly.
5/22/2024
Virgil P. VERIFIED CUSTOMER
Finding the problem was great, except it took 3 hours
5/22/2024
Zena S. VERIFIED CUSTOMER
Thanks for a great service and friendly staff
5/22/2024
Paul S. VERIFIED CUSTOMER
Quite happy with how clean quick everything was
5/22/2024
Shanee M. VERIFIED CUSTOMER
I was served in a timely manner. And, all my questions were answered.
5/22/2024
Jean K. VERIFIED CUSTOMER
Good job all was done that I wanted and in a friendly timely way . I was very satisfied . It is nice to have new tires on my car ! Thanks
5/21/2024
Mark M. VERIFIED CUSTOMER
None
5/21/2024
Laura M. VERIFIED CUSTOMER
Thanks! Great service.
5/21/2024
Cole R. VERIFIED CUSTOMER
Very awesome experience
5/21/2024
Breanna D. VERIFIED CUSTOMER
Will was amazing! Super friendly and easy to work with, has amazing customer service skills
5/21/2024
Zahara S. VERIFIED CUSTOMER
Thank you for the opportunity to provide feedback on my service experience with Scott Backman. I am thrilled to share that I was completely satisfied with the service provided. Scott Backman demonstrated professionalism, expertise, and excellent customer service throughout the entire process.
I appreciate the attention to detail and the timely resolution of any issues that arose. The quality of work exceeded my expectations, and I am grateful for the positive experience.
I look forward to receiving the survey from the manufacturer and will be sure to provide additional feedback to acknowledge the job well done by Scott Backman. Thank you for the exceptional service and for valuing customer feedback.
5/20/2024
Andrew M. VERIFIED CUSTOMER
Unfortunately, I’m not very happy with the service this time due to the fact that no one did a reset maintenance service after the service. My car keeps getting a warning that Ineed to do the service again. Usually after service always did a Reset before. And I didn’t like that when the oil was changed, it was clear that the oil had not been poured in carefully. Under the hood, traces of oil were visible on the plastic above the engine
5/20/2024
Milda T. VERIFIED CUSTOMER
It was done very quickly & was told everything that was performed & when my next maintenance is due. Answered questions about some of the features I was unaware of how to do. Will is a very professional & informative associate
5/20/2024
Naomi J. VERIFIED CUSTOMER
Will is absolutely amazing. Positive friendly demeanor he's pleasant and informative and well knowledgeable about services and recommendations offered. Phenomenal job from start to finish!!!! Stellar job with customer service and support! Great job
5/19/2024
Travis S. VERIFIED CUSTOMER
My answers actually yes, but my car left there sounding different(louder) than it was when I brought it in which would be odd since I basically got a tire rotation. So not sure why but I will be monitoring it