He greeted me explained what will happen and how soon. Filled up with his long the job would take. Approximately that is. All in all, nice waiting room with some snacks and TV. Friendly cashier when I paid .
5/16/2024
Gloria H. VERIFIED CUSTOMER
Very polite gentleman. I am hearing impaired and he was very thoughtful and explained everything very well.
5/16/2024
Cynthia G. VERIFIED CUSTOMER
Oil change completed in less than an hour.
5/16/2024
Arthur P. VERIFIED CUSTOMER
Thanks. Well done.
5/16/2024
Sandy N. VERIFIED CUSTOMER
Great job!
Todd and Sandi Nelson
5/16/2024
Jesse T. VERIFIED CUSTOMER
Don’t use an impact gun to remove the keyed lug nuts now mine are all marred up
5/16/2024
Barbaracraig L. VERIFIED CUSTOMER
Jeremy kept me informed about the work that needed to be done and was a pleasure to do business with. Thank you.
5/15/2024
Duane L. VERIFIED CUSTOMER
The service was done in the time promised. Staff is great!
5/15/2024
Mary W. VERIFIED CUSTOMER
He knew I had time constraints and did his best to move things along and keep me informed.
5/15/2024
Danialle J. VERIFIED CUSTOMER
My experience at Carlson Toyota was efficient, respectful, and timely. Everyone was so helpful and made me feel calm that my car would be taken care of and properly repaired.
5/14/2024
Jill M. VERIFIED CUSTOMER
Always enjoy working with Scott.
5/14/2024
Frank N. VERIFIED CUSTOMER
Good
5/14/2024
Kym C. VERIFIED CUSTOMER
did you stop giving car washes after working on cars for cost savings.
5/14/2024
Marilyn K. VERIFIED CUSTOMER
One thing my side mirror on the drivers side was far out from the car and I had to I’ll it back in. It works left to right but I have to manually move it.
Other than that it was a great job. Thank you.
5/13/2024
Jillian K. VERIFIED CUSTOMER
Craig was great and very personable, and also very patient and knowledgeable when answering my questions!
5/12/2024
Aryn L. VERIFIED CUSTOMER
I had an awful experience with one employee that made me feel like I was lying about what happened to my vehicle after I had an oil change and tire rotation that wasn’t executed properly. My oil cap wasn’t replaced which created an explosion of oil all over my engine which smelled horrible and my back passenger tire had a nail in it which was not caught during the tire rotation appointment. When I had asked Christian to please cover the costs of my tire plug he repeated tried to make it sound like it was my fault and my tire had been damaged after the appointment and not prior. It didn’t make sense since I had visually seen the psi go down immediately after pickup from the dealership. I was almost brought to tears. This person is rude and disrespectful. I felt victimized all over again after what had happened to my new vehicle which I pay dearly for.
5/12/2024
Viktor M. VERIFIED CUSTOMER
Good
5/12/2024
Bob T. VERIFIED CUSTOMER
He did not know what he was doing. I don't want to deal with him again and am really considering taking my business to a different toyota dealership or better yet buying a Honda next time.
5/12/2024
Samantha D. VERIFIED CUSTOMER
The representative was great, and my car drove normal home. But the second time I drove it on the highway my tires started to shake again. Frustrated that I brought it in and they didn’t fully check.