The service team took exceptional care of my vehicle
8/8/2024
James J. VERIFIED CUSTOMER
Every thing seems to be okay
8/8/2024
Keri M. VERIFIED CUSTOMER
Barb is amazing. Extremely friendly & professional.
8/8/2024
Marco Z. VERIFIED CUSTOMER
Very up front with the issues and helpful to quickly resolve all issues and get my vehicle’s work completed as quick as possible.
8/7/2024
Salvatore L. VERIFIED CUSTOMER
Very good job
8/6/2024
Marilyn T. VERIFIED CUSTOMER
I was very happy with the service I received on my car. All the was kind and answered any question I had. Thank you
8/6/2024
Melissa T. VERIFIED CUSTOMER
Really nice!
8/5/2024
Whitney B. VERIFIED CUSTOMER
A service tech never came out to go over the service.
The checkout lady had to catch that the air cabin filter was damaged and had not been replaced.
After it finally was replaced, upon turning the air on in the vehicle there was a thumping grinding noise. We turned off the air so it would not cause further damage.
We called back. Everyone was gone as it was after 12:00pm. We left a message.
We feel like we can't drive it with AC because we are afraid of doing damage. The AC was working fine with no noises or problems before it was serviced on Saturday.
8/4/2024
Julia G. VERIFIED CUSTOMER
Daniel took his time & told me all about the service that was done on the truck. I liked the samples that he showed the different tire samples that showed the wear & also, on the brakes
I was very satisfied.
8/4/2024
Rebecca S. VERIFIED CUSTOMER
Car finished when time quoted.
8/3/2024
Alice R. VERIFIED CUSTOMER
Great job !!
8/3/2024
R Jason. VERIFIED CUSTOMER
Very happy that they were able to get all of the issues I had taken care of and very happy how Tim stayed in contact and gave me updates on how things were going
8/3/2024
Deborah S. VERIFIED CUSTOMER
Very helpful with questions and Very Friendly
8/2/2024
Doug H. VERIFIED CUSTOMER
Not certain the tech went through the checklist correctly, Vehicle doesn’t have a cabin air filter but marked good. Tire pressures just like 32 for all 4 but tundra wants 31 and 28 I think or something different, not a big deal since tires were hot.
But leads to wonder if checkpoint inspection done completely.
Also took truck for rotation to Firestone afterward (Firestone tires, rotation free) and they did a free brake inspection as well…which included more than I asked but they said a few things that I question.
Toyota said my air filter was good.
Firestone said air filter needs changed.
Toyota said my battery was good.
Firestone said my battery needs replaced - I wrote down both measurements and believe Toyota saying it’s good. Specs were both close enough and within measure of what truck needs.
Firestone did a strip test for brake fluid and said it failed but those aren’t reliable with different brands, and suggest rear brakes done…not sure if I trust a tech at Toyota now to do it…but may call and inquire who would do it.
All in all, quick service and overall good. But usually the inspection report more filled out or evidence of it being done correctly.
8/2/2024
Janet D. VERIFIED CUSTOMER
Great job service person was very helpful
8/2/2024
Paul R. VERIFIED CUSTOMER
Fast service. Good communication
8/2/2024
William P. VERIFIED CUSTOMER
Barb was very nice and helpful
8/1/2024
Ricky L. VERIFIED CUSTOMER
Barb was wonderful to work with.
I will always have tires changed at Toyota of Terre Haute.
8/1/2024
Deana R. VERIFIED CUSTOMER
Thank you for working me into your afternoon schedule after I had missed my morning appointment with the time change between IL and IN times mix up. Gratefully, Deana R