Toyota of Terre Haute Auto Repair Center

I had a bed extender installed and the staff had to idea what they were doing. It’s loose and rattles and I’m unable to use. They used rivets when they should have used bolts. The tail lights should have been removed and it should have been installed properly. If you don’t know how to install something don’t do it. I could’ve done a better job watching a YouTube video. It also took 4 hours to install 2 rivets. I’d like a refund and I’ll be contacting Toyota for proper installation instructions. Which is what the service department should have done.

No issues. They were helpful working me in.

Great friendly service this morning. Done quick so I could still get to work on time

Just want Chevy to release the part or make it a recall. I don’t like driving a truck that doesn’t function properly, but that’s a Chevy issue, not ur issue

Service is always quick and courteous.

Very pleased in all aspects.

Giving up my trusted mechanics at my garage for a Dealership is challenging. Everyone at Toyota has been a pleasure to work with.

Efficient and pleasant

Very good and prompt.

Very enjoyable

Very friendly and problems with my car were explained well.

Tim is a Champ! He is respectful, understanding and accommodating. I am grateful that he is part of your forward facing service department.

Very happy. I spoke with the tech momentarily and he was quite nice and informative. I watched some of the service and was impressed with how through he was. Quinn was professional and I noticed that he didn't cut corners.

Awesome job taking care of my wheels and tires! I will always trust Toyota of Terre Haute!

Additional services were offered but no pressure was applied. I took advantage of some but not all. Good experience overall.

The service was top rate.

Very Professional.????

Great people very helpful

I came in and spoke with Barb about my drivers side, inside door handle being loose. She said they would have to take off the door panel to replace the handle. She said it would be $170 since they had to take the panel off to replace it, so I made an appt for the next week and brought in my car. The day of service I waited for 1.5 hours in the waiting area, and then I got a text with a quote for $442. I went to Barb and asked her what was going on. She said I had to pay for a full car diagnostic in addition to the cost of the door handle. I told her that is not what we talked about. I did not need a full car diagnostic. I reminded her of our conversation and how we talked about fixing the door handle with the quote of $170. I could tell that this wasn’t Barb’s first rodeo with the bait and switch routine. I took my keys but had to pay $130 for the “diagnostic test” that was supposedly run on my car. My husband bought the part online from Toyota for $60 and will fix it himself. I was willing to pay the $170 to save my husband the time. I will never return to this dealership again, and I will make sure I warn others. Not that this dealership cares. It’s a small town with only one Toyota dealership, so clearly Toyota knows they can lie and cheat people, and there’s nothing they can do about it.

Great customer service