Toyota of Terre Haute Auto Repair Center

Awesome job taking care of my wheels and tires! I will always trust Toyota of Terre Haute!

Additional services were offered but no pressure was applied. I took advantage of some but not all. Good experience overall.

The service was top rate.

Very Professional.????

Great people very helpful

I came in and spoke with Barb about my drivers side, inside door handle being loose. She said they would have to take off the door panel to replace the handle. She said it would be $170 since they had to take the panel off to replace it, so I made an appt for the next week and brought in my car. The day of service I waited for 1.5 hours in the waiting area, and then I got a text with a quote for $442. I went to Barb and asked her what was going on. She said I had to pay for a full car diagnostic in addition to the cost of the door handle. I told her that is not what we talked about. I did not need a full car diagnostic. I reminded her of our conversation and how we talked about fixing the door handle with the quote of $170. I could tell that this wasn’t Barb’s first rodeo with the bait and switch routine. I took my keys but had to pay $130 for the “diagnostic test” that was supposedly run on my car. My husband bought the part online from Toyota for $60 and will fix it himself. I was willing to pay the $170 to save my husband the time. I will never return to this dealership again, and I will make sure I warn others. Not that this dealership cares. It’s a small town with only one Toyota dealership, so clearly Toyota knows they can lie and cheat people, and there’s nothing they can do about it.

Great customer service

Fast service

Great service Excellent staff. Especially Katie Lambert Camp

Katie is amazing! She is so friendly and always willing to help me. I look forward to having her assist me when I bring my car in.

As always, great work and on time

Great communication, expertise, efficiency!

Timely, prepared intake and tech, all very good.

Friendly. Explained my options. Done in timely manner.

Excellent, especially liked seeing women reps in the check in & checkout Department. One of them came out to the RAV4 with me because I was frustrated with the floor fabric. Fabric holds on to the debris even when using a ShopVac or a Germany made canister sweeper. She suggested to try a lint roller. Second concern was the way the rain comes in & hits the seat fabric when I open the door. That needs to be corrected by the SUV design.

Does the driver rear strut boot need to be changed? This wasn't discussed with me. I see this on the inspection result. She was very nice otherwise and prompt service

I will b calling Monday. The turn signal bulbs were replaced and stopped working half way home. So there must b a bigger problem.

Your service was fantastic!

I don't really think that you want me to comment on what happened do you, I rearranged my whole day and canceled an appointment to do this, I'm extremely disappointed

Katie was professional in her conduct, knowledgeable and thorough in the service completed on my vehicle and what needs to be . In a future visit. Thanks!