Tim Baker was thoroughly professional and helpful from the first phone conversation to the the delivery of my serviced car.
1/17/2024
Debbie F. VERIFIED CUSTOMER
Great service! Love my car. ????????????
1/17/2024
Daniel B. VERIFIED CUSTOMER
Not completely satisfied with the service due to communication and unclear diagnostic information. I was required to pay $140 for two separate diagnosis. The second issue was not resolved and it was not clear that I would have multiple lights come back on my vehicle when I left the dealership. I turned around twice and came back to find out that it was a miscommunication on how my truck notify me of the other issue. I did see management getting involved once I returned however the price point and the communication did not meet my expectations. My issue is due to rodent chewing on wires which seems to be a issue with toyota. It will probably affect my desire to buy Toyota in the future especially after over $1,500 worth of requirements for this fix.
1/16/2024
Michelle B. VERIFIED CUSTOMER
Prompt service with friendly staff!
1/16/2024
Dennis B. VERIFIED CUSTOMER
Tim was very helpful and
answered all our questions
1/16/2024
Darrell W. VERIFIED CUSTOMER
Tim is a great asset to the business
1/16/2024
Eric W. VERIFIED CUSTOMER
Excellent service and very punctual with getting vehicle back! Thanks
1/16/2024
Devon T. VERIFIED CUSTOMER
Wasn’t happy with the technicians having “fun time” with my car by raving the engine in the pull in area where the car is taking from you/recorded.
1/14/2024
Shane W. VERIFIED CUSTOMER
Very professional and informative
1/13/2024
Valinda T. VERIFIED CUSTOMER
Fast and friendly.
1/13/2024
Joshua M. VERIFIED CUSTOMER
Great service
1/13/2024
Sally N. VERIFIED CUSTOMER
Yes, Friendly, helpful,and explained situations well. Plus retrieved my travel cup, with a call to come back then ran it out in the rain to me! The restroom is kept very well.
1/12/2024
Daniel T. VERIFIED CUSTOMER
Great serves
1/12/2024
Gregg K. VERIFIED CUSTOMER
Barb and all others were great. Barb got me in when I drove with my check engine came on in Indy. Pain to drive that distance with no cruise control. Everything fixed. Thanks for quick service, Barb.
Thanks to everyone else, mechanics, coffee gal, anyone I missed!
Gregg
Employee number$810.69 Lol
1/12/2024
Randall V. VERIFIED CUSTOMER
Tim was very helpful and took the time to explain and answer all of my questions.
1/12/2024
Carl W. VERIFIED CUSTOMER
We are very happy with your service
1/11/2024
William L. VERIFIED CUSTOMER
Love the new process with the updates. Video and completed check form were cool
1/11/2024
Kenzie A. VERIFIED CUSTOMER
Bryan was super kind and helpful! He got me checked in quickly and smoothly. And helped answer all my questions about the service plan with my new car- even gave me a pamphlet with a nice summary of the plan! Thanks!!