Tim was very good in explaining what needed to be done with the repairs as well as informing about any problems found during inspections. I was late to an appointment and got into a time-slot with fair ease.
8/31/2023
Judy T. VERIFIED CUSTOMER
Explained well. Spoke to me as an equal. Presented choices. Good service.
8/31/2023
Gerry S. VERIFIED CUSTOMER
Thank you for a job well done.
8/31/2023
Brad M. VERIFIED CUSTOMER
The service for my car seemed very good. Something is off with the facility and customer experience. Men’s bathroom was dirty like it hadn’t been cleaned the night before. Grease marks on floor, dirty toilets, floor around toilets, sinks and area around all dirty. Also, I can only compare to previous visits and I noticed a deteriorating facility and number of employees was low. So it seemed off from previous experience.
8/31/2023
Dave W. VERIFIED CUSTOMER
Tim has kept us in the loop during repairs and that is most appreciated! He gives us options when they are available. 10 out of 10!
8/31/2023
James J. VERIFIED CUSTOMER
Not completed yet, you are ordering part
8/30/2023
Jinny A. VERIFIED CUSTOMER
Very satisfied with our service done..we had a tire rotation, and a oil change. Jawaun Thurston was professional in his job, and answered all our questions that we had..He is an asset to the service department..
8/29/2023
Louise H. VERIFIED CUSTOMER
Very gracious
8/29/2023
Robert K. VERIFIED CUSTOMER
Always happy with Toyota and the care I receive for my Camry that I purchased there 9 years ago and have only had maintained at TH Toyota.
The addition of the digital notifications and video of the inspection is a great addition. I was/am pleasantly surprised.
As an IT Manager, I applaud this change.
8/27/2023
Martha B. VERIFIED CUSTOMER
Thank you for friendly service!!
8/26/2023
Sharon S. VERIFIED CUSTOMER
He was thorugh and Willing to help me.
8/26/2023
Kira E. VERIFIED CUSTOMER
Great service, Jawaun was very helpful during our visit. All staff is very friendly! Today Josh let us look around some Car models in the show room. Thank you all for the great service.
8/26/2023
Gloria H. VERIFIED CUSTOMER
Very courteous and professional.
8/25/2023
Randol E. VERIFIED CUSTOMER
My car was repaired in the timeframe I was told. Time was courtesy and professional.
8/25/2023
Marianne V. VERIFIED CUSTOMER
Quick, fully explained. Just wish it hadn't taken so long to get an appointment.
8/25/2023
Shelli B. VERIFIED CUSTOMER
Tim was very friendly, helpful and informative! Companies need more employees like Tim!
8/25/2023
Phil P. VERIFIED CUSTOMER
My brake problem still exists however.
8/24/2023
Holly W. VERIFIED CUSTOMER
He’s always kind and courteous! Thanks for a job well done.