The service department gentleman was amazing. He went above and beyond! I’m sorry I’m not sure, but I believe his name was Scott.
12/30/2023
Dolan W. VERIFIED CUSTOMER
Professional.
12/30/2023
Nicholas B. VERIFIED CUSTOMER
I would have appreciated being notified that my brakes were in need of service before I picked up my vehicle.
12/29/2023
Scott E. VERIFIED CUSTOMER
Scott was extremely helpful and honest in our service experience. We have already recommended the shop because of our experience.
12/29/2023
Leta O. VERIFIED CUSTOMER
They always take good care of everything
12/29/2023
Ann B. VERIFIED CUSTOMER
Your employees in service are not very personable. They act like their job is a chore. They need to be more friendly with the customers. Also you need a sign telling customers to go inside when they pull in. In my old dealership in Dallas they had a young man who directed you where to go and checked you in before you saw your service rep. They didn’t let you sit in the car until someone finally told you where to go.
12/28/2023
Luis B. VERIFIED CUSTOMER
Scott was very supportive and interested to understand our complaints in detail, to better serve us. His defication makes positive difference for customers!
12/28/2023
Rickey C. VERIFIED CUSTOMER
Great Service!
12/23/2023
Randy B. VERIFIED CUSTOMER
Thanks for the excellent service.
12/23/2023
Mary W. VERIFIED CUSTOMER
He was great. Easy, breezy!
12/22/2023
Justin H. VERIFIED CUSTOMER
Very easy to get in and out, service department is upfront and honest and don’t try to sell you in excess of what your vehicle needs
12/22/2023
Denise B. VERIFIED CUSTOMER
Above and beyond customer service! He went the extra mile and answered every question I had. I’m very pleased with every aspect of my vehicle service. Thanks so much!
12/22/2023
Thomas Y. VERIFIED CUSTOMER
Scott was great and very informative. Very happy with Scott and the whole process
12/22/2023
Carol H. VERIFIED CUSTOMER
Great customer service as always!
12/21/2023
Richard C. VERIFIED CUSTOMER
Merry Christmas!
12/21/2023
Margretta W. VERIFIED CUSTOMER
We always trust Thompson’s Honda to work on our cars. We’ve been doing business with them for at least 40 years.
12/21/2023
Sade W. VERIFIED CUSTOMER
Yes! He explained what was done to my car and was very nice!
12/21/2023
James C. VERIFIED CUSTOMER
My appointment was at 10:00 I did not get out until 12:30 just for a routine service