Excellent service with polite and helpful employees and a beautiful service center! Thank you.
9/1/2023
Joseph F. VERIFIED CUSTOMER
I would like a walk around while my vehicle is being serviced so I can see for myself what’s being done. That’s the mechanic in me I guess!!
9/1/2023
Karen D. VERIFIED CUSTOMER
Good explanation of what was done!
9/1/2023
Jeanine O. VERIFIED CUSTOMER
Brittan was very nice and very knowledgeable. He went over everything I ingredient with me. I would be happy to have Brittan assist me again.
8/31/2023
Shawna E. VERIFIED CUSTOMER
Tim did an incredible job with scheduling, contacting us, keeping us up to date, and letting us know it was ready. He was very kind.
8/30/2023
Sara D. VERIFIED CUSTOMER
Satisfied. Friendly courteous people!!
8/30/2023
Linda L. VERIFIED CUSTOMER
You are welcome. See you Wednesday for maintenance
8/28/2023
Lawrence S. VERIFIED CUSTOMER
We were happy with the new headlights.
The CR-V is paid for and we intend to keep
It
8/26/2023
Denise H. VERIFIED CUSTOMER
I did not get a text when my vehicle service was completed until I called Kimberly around 4pm to see the status of my car that I had dropped off at 11:00am. She said the service would take 1-2 hrs. I live in Greencastle. I needed to know if my car was going to be ready when we drove the 50 minutes to pick it up. It’s a really nice service to be notified when our car is ready. She said that she sent several messages. Didn’t you get them? Before I called I only got one text that stated that my car was checked in so I’m not sure where she sent the messages that it was ready. When I clicked on the link to see if it would tell me if my car was ready, I saw thumbs up but not my car was ready.
8/26/2023
Eunmok L. VERIFIED CUSTOMER
Thanks.
8/26/2023
Jeffrey R. VERIFIED CUSTOMER
We had an emissions warning come up on our display, we asked for it to be taken care of. We were told that to diagnose the problem it would cost 84.00 to 135.00, when I can go to Napa or auto zone and get a free diagnostic test. I am sorry but we will no longer be usingHonda service for any reason!
8/26/2023
Cassandra W. VERIFIED CUSTOMER
The shop left the outside mirrors they replaced and my dashboard display dirty
8/25/2023
Paula B. VERIFIED CUSTOMER
Only complaint I have is my screen should have been cleaned off from being reinstalled. It was filthy on one side with some kind of residue.
8/24/2023
Linda J. VERIFIED CUSTOMER
The efficiency of the process and the excellent staff and the comfortable pleasant waiting area are all great. The bathroom is also extremely nice and clean.
8/24/2023
Mitzi B. VERIFIED CUSTOMER
You did very well. You worked us in considering it was Sunday when we dropped it off and your schedule was full formonday.we expected that. You did a great job keeping us updated and fixing our car. We can still salvage part of our vacation. THANK YOU VERY MUCH. Tom and Mitzi B
8/23/2023
Allan R. VERIFIED CUSTOMER
We had a 915 appointment on Tuesday so we dropped the car off on Monday evening. At 8:02 on Tuesday I got a text saying it was done. I called and ask if it was already done and I was informed that a message has been sent by mistake, and that other customers had said the same thing. I was told that I would receive a call when the car was done. I waited until 3 o’clock and called to find out the status of the car and was told that it was done. We live in Greencastle and I wanted to make sure we had time to pick it up. I would have appreciated it more if I would have received a call as soon as it was done as promised. I will continue to bring our vehicles to your business, but I would have appreciated a follow through. Thank you.
8/23/2023
Sydni M. VERIFIED CUSTOMER
Brittan was very kind and explained everything thoroughly.
8/23/2023
James B. VERIFIED CUSTOMER
Your service has always been excellent ever since we purchased our new 2020 Honda Passport Touring Again thank you for everything
8/22/2023
Steve B. VERIFIED CUSTOMER
Amount charged was not what was quoted when I brought that vehicle in.
8/22/2023
Steven A. VERIFIED CUSTOMER
I am not Steven. He is my husband. I asked her to fix this and she said she would. She didn’t.