I have had Bryan as a service rep several times and he is always outstanding in customer service.
My only complaint, and it’s not with him, is that you no longer have a loaner available for customers. My experience with other dealerships in the past has always provided a loaner even for my regular service.
10/24/2023
Terri P. VERIFIED CUSTOMER
We had a small stain on the passenger visor, I asked Bryan if he could have someone look at it. The car came back stain free! Thanks to Bryan and his team!
10/24/2023
James H. VERIFIED CUSTOMER
The original problem I came in fir was abated. The other problem I have is scheduled to be abated tomorrow.
10/22/2023
Shane P. VERIFIED CUSTOMER
David provided great service
10/22/2023
Kathy M. VERIFIED CUSTOMER
Edward is really nice
10/22/2023
Gabriela B. VERIFIED CUSTOMER
Great Service. Bryan always nice and professional.
10/22/2023
Robert H. VERIFIED CUSTOMER
Edward helps me keep my 2013 GS in tip top shape. A trust worthy service advisor is hard to find. He gives me updates and returns calls promptly. His customer service is outstanding.
10/22/2023
Anthony L. VERIFIED CUSTOMER
Happy with service!
10/21/2023
Rosalba A. VERIFIED CUSTOMER
I was very pleased with your service and very happy with our LEXUS Thank you..
10/21/2023
Michael W. VERIFIED CUSTOMER
Good service.
10/21/2023
Alex P. VERIFIED CUSTOMER
My service advisor was actually David.
He was awesome!
10/21/2023
Elizabeth P. VERIFIED CUSTOMER
It's always a pleasure dealing with Brian.
10/21/2023
Soo Young. VERIFIED CUSTOMER
Scott(Robert) is the best service representative that I’ve ever known in my life, far above and beyond!
Thank you .
Christopher Kim
10/21/2023
Ursula R. VERIFIED CUSTOMER
Explained everything in detail which was very helpful.
10/21/2023
BROOKS C. VERIFIED CUSTOMER
Robert never fails to impress. He is professional and knowledgeable. I would buy another Lexus just so he was my service advisor- no joke.
10/20/2023
David T. VERIFIED CUSTOMER
Thanks. Great experience.
10/20/2023
INGRID M. VERIFIED CUSTOMER
Very good service. Thanks to Scott
10/20/2023
Ernesto E. VERIFIED CUSTOMER
Scott is great and took care of what needs to be done in a timely manner.
10/20/2023
Maria E. VERIFIED CUSTOMER
Scott is top notch advisor????????. He is knowledgeable and has a great personality, especially his people skills are akways up front and personal.
One reason why I lease Kexus is because of your service. No comparison to others.
Satisfied customer for 15 years
Maria E
10/20/2023
Pavel K. VERIFIED CUSTOMER
Mr Melville is a great professional and an amazing person!