Edward was great, took care of all my car needs and more.
10/10/2023
Santosh P. VERIFIED CUSTOMER
Your service department does excellent job.
Thx
10/9/2023
Cherisse L. VERIFIED CUSTOMER
Absolutely best service rep! Professional, friendly, and takes the time to go over your current service needs as well as give you insight as to what services are coming down the line. Very few service reps take that kind of time and care. As long as Bryan is there, I will go nowhere else. Great job!!
10/9/2023
Marc F. VERIFIED CUSTOMER
Senica was very polite very professional very friendly and was very good at what she does.
10/8/2023
Sarai C. VERIFIED CUSTOMER
Senecca was amazing!! I only go Lexus of Valencia because of Senecca, she’s the sweetest person ever! She’s very knowledgeable and she’s always a pleasure to see when I have to do maintenance on my car. I give Senecca 100/10 rating for her customer service and her kindness.
10/8/2023
John M. VERIFIED CUSTOMER
Over 3hr wait for Oil change
10/8/2023
Craig S. VERIFIED CUSTOMER
Senecca was by far the best service advisor I have ever dealt with. Professional, courteous, and informative in regards to me vehicle. Customer for life!!
10/8/2023
Diane M. VERIFIED CUSTOMER
Great customer service. Thank you
10/8/2023
Luis D. VERIFIED CUSTOMER
Very unpleasant experience with the service advisor, waited 2 hours and a half for a simple oil change service, the service advisor never contacted me after the car was done and did lied about the car being barely ready for 5 minutes when I was outside if his office for at least 15 minutes, very unprofessional and bad attitude a d customer service
10/7/2023
Tony R. VERIFIED CUSTOMER
Great & friendly service! Will be back!????
10/7/2023
Robert R. VERIFIED CUSTOMER
Seneca was awesome!!
10/7/2023
Coleen N. VERIFIED CUSTOMER
Scott was awesome and Darren is always there to assist as well. I will be back and highly recommended the service team..
10/7/2023
Lorraine S. VERIFIED CUSTOMER
Robert is always pleasant, knowledgeable, and helpful.
10/7/2023
Richard P. VERIFIED CUSTOMER
It's always a pleasure to see Scott Melville about my car. He is honest and great at explaining car issues.
10/6/2023
Ysaac T. VERIFIED CUSTOMER
I’ve always had great experience over there which is why I always come back. Honestly only time I look elsewhere is for bigger maintenance items as the price difference is huge compared to a Lexus independent mechanic.
10/6/2023
Todd S. VERIFIED CUSTOMER
Very professional
10/6/2023
Anasheh D. VERIFIED CUSTOMER
Edward is an excellent service rep and a pleasure to work with always.
10/6/2023
Larry P. VERIFIED CUSTOMER
Good ???? ??????? ??????? ???? ???? customer service ????
10/6/2023
Mark F. VERIFIED CUSTOMER
Brian was excellent
10/6/2023
Gay D. VERIFIED CUSTOMER
Brian does a good job explaining about the service.that my car needed and he is personable. I always go to him.