Very satisfied with the service from Edward. He gave me updates and his recommendations and I felt confident with it.
1/20/2025
Evelyn S. VERIFIED CUSTOMER
Advisor advised me on getting 36k mile service even though my car is only at 26k miles! Then when I picked up my car he said I needed new tires and that my car needs tires every 10k miles. I’m extremely upset and after over 10 years I don’t think I will be returning.
1/20/2025
Denise S. VERIFIED CUSTOMER
Jesse was wonderful, answered every question and ensured my concerns were addressed and answered.
1/19/2025
Donna J. VERIFIED CUSTOMER
Edward was very helpful and provided Great service and Communication. Cost of basic service was very high.
1/19/2025
Lisa H. VERIFIED CUSTOMER
Ed has always been amazing in deal with. I won’t schedule with anyone else but him.
1/19/2025
Salvador R. VERIFIED CUSTOMER
Great service
1/19/2025
Danielle D. VERIFIED CUSTOMER
Service was excellent
1/19/2025
Ignacio G. VERIFIED CUSTOMER
Seg Edward Simeon is always a pleasure to work with I enjoy coming to Valencia Lexus
1/19/2025
Tana B. VERIFIED CUSTOMER
Jovanni was excellent.
1/19/2025
Corinne P. VERIFIED CUSTOMER
David took excellent care of me
1/19/2025
Annette V. VERIFIED CUSTOMER
Okay
1/18/2025
David S. VERIFIED CUSTOMER
He was very professional and understanding. I was very impressed
1/18/2025
Andrew T. VERIFIED CUSTOMER
Lexus of Valencia continues to offer superior customer service
1/18/2025
Jennifer S. VERIFIED CUSTOMER
I would like for my battery to be replaced and it was not. My car is 2 years old and should not be having battery issues. I drive a lot and need my car to be dependable and that is why I purchased my Lexus and to already have battery issues after 2 years is very frustrating.
1/17/2025
Lizzette P. VERIFIED CUSTOMER
David was great!! I just forgot to ask for batteries for my car keys ….But Mr. Ventura was very nice, professional and informative!
Thanks so much !
Lizzette
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1/17/2025
Arlene V. VERIFIED CUSTOMER
I came early with my appointment today but Jesse attended to me right away with no hesitation. Thanks Jesse!
1/17/2025
Enoelia M. VERIFIED CUSTOMER
Jesse was pleasant, informative, and gave me great customer service. The maintenance part did a great job. They wash my car. I love the service and I love my vehicle.
1/17/2025
Kayla E. VERIFIED CUSTOMER
Edward was fantastic. I hope to have them as my service tech every single time.
1/17/2025
Jennifer F. VERIFIED CUSTOMER
Edward is always incredibly helpful, knowledgeable, and has excellent customer service.