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Real Reviews from VERIFIED CUSTOMERS
Ann S. VERIFIED CUSTOMER
David is such a pleasure to work with. I had been going to Scott for many years and was so sad to hear he was leaving but I am very happy to have David.
1/3/2025
Janice J. VERIFIED CUSTOMER
Good service and great attention to details
1/2/2025
Alexandr P. VERIFIED CUSTOMER
Totally satisfied. Best person in Lexus of Valencia
1/1/2025
Eunice S. VERIFIED CUSTOMER
David was very professional and personable. I enjoyed working with him.
1/1/2025
Daryl W. VERIFIED CUSTOMER
Everything was great.
1/1/2025
Dee D. VERIFIED CUSTOMER
I love Bryan Stover and am so sad to see him leave but I really liked Jovani!
1/1/2025
Princess A. VERIFIED CUSTOMER
Long wait time even with an appointment. Additionally, there was a promo of $89.95 online for an oil change but I was charged the full price
1/1/2025
Kaifa T. VERIFIED CUSTOMER
Excellent service!!!
1/1/2025
Chris S. VERIFIED CUSTOMER
We drive an hour and make sure we are 15 minutes early for our appointment for the 20,000 mile service. Our representative was very nice and helpful but the service department was clearly overbooked. Our service took almost 3 hours. When we purchased the car, we were told we could get a loaner while the car was being serviced. When we requested that for a previous service, we were told that is not standard operating procedure, so we have to wait there. If we had a car, at least the entire afternoon wouldn't have been a waste. Or maybe our vehicle could be worked on at our appointment time. Either way, we spent more time there waiting than we should have an oil change.
12/31/2024
Christy L. VERIFIED CUSTOMER
No issue with the service, but our car has always been washed when we have picked it up from being serviced in the past. It’s kind of disappointing to pay as much as we do for service and not even get a car wash.
12/31/2024
Vincent B. VERIFIED CUSTOMER
Edward did an outstanding job during my visit. All issues were resolved. Thank you Edward for a great dealership experience.
12/31/2024
David O. VERIFIED CUSTOMER
I was very satisfied with David’s customer service.
12/30/2024
Eddy B. VERIFIED CUSTOMER
Perfect job
12/30/2024
Anner M. VERIFIED CUSTOMER
Great guy!! Superb costumer service
12/29/2024
Tom B. VERIFIED CUSTOMER
David was amazing as usual! He's welcoming, knowledgable, and it's obvious to see how much he loves meeting the needs of his customers.
12/29/2024
Steven O. VERIFIED CUSTOMER
Jesse did a great job and sent me a message as soon as my car was ready
12/29/2024
Rita V. VERIFIED CUSTOMER
Jovanni took extra time to make sure my vehicle was updated with current services To keep me safe on the road. It was heart warming that Jovanni cared
12/29/2024
Leslie F. VERIFIED CUSTOMER
Very timely! All good! Thank you. Leslie
12/29/2024
Casie J. VERIFIED CUSTOMER
Edward is always so great! I enjoy every time I get to see him. Hes terrific
12/28/2024
Catherine B. VERIFIED CUSTOMER
Bryan Stover has been great and I'll miss him and his excellent service. Big shoes to fill for Jovanni to fill. He's off to a great start
12/28/2024