Edward is an amazing service advisor. He works really hard to make sure you’re taken care of. He’s not pushy but informative. Amazing customer experience skills!!
11/28/2024
Helen M. VERIFIED CUSTOMER
Edward was timely, helpful, and informative. I will use him again.
11/28/2024
Rosalin B. VERIFIED CUSTOMER
Mr Bryan was Professional, genuinely concerned and knowledgeable.
11/28/2024
Keith D. VERIFIED CUSTOMER
very professional, extremely helpful
11/28/2024
Nadine C. VERIFIED CUSTOMER
David Ventura did an exceptional job helping me with my car! David went above and beyond to get me to the dealership and get me into a loaner car as my car broke down. It was taken care of in a timely manner and he explained everything very well. It was a pleasure working with him.I will trust him with my car in the future. Job well done, Thank you David!
11/28/2024
Lusito G. VERIFIED CUSTOMER
Everything I come in for regular maintenance, it would take them a minimum of 3 hours. I mentioned about squeaking brake (3 times) never got fix. This last visit wasn't fixed and coz I had been there clise to 3 hours still not fix coz I told Bryan not to continue coz he told me that it would take another 30 minutes and anther 30 minutes could make it another hour and I have to drive back to rosamond where I live. I was told brake pad is good I guess they can't figure it out why it squeak.
11/28/2024
Robert H. VERIFIED CUSTOMER
Edward is knowledgable and trustworthy. I trust him with my Lexus
11/28/2024
Darwin R. VERIFIED CUSTOMER
Edward Simeon was very helpful, professional and knowledgeable.
Thank you so much Edward Simeon!
11/28/2024
Mark D. VERIFIED CUSTOMER
Bryan always does an outstanding job.
Great customer service.
11/28/2024
Esther D. VERIFIED CUSTOMER
Very efficient ????
11/27/2024
Janice F. VERIFIED CUSTOMER
As always, from the moment I arrived for my vehicle's 10,000-mile service, David Ventura was professional, courteous, and attentive to my needs. He arranged for Uber service to allow me to complete tasks while my car was serviced. David's customer service is what keeps me coming back to Lexus Valencia for my vehicle maintenance.
With my visits always being seamless and positive experiences, I would highly recommend Lexus service and will definitely return for future maintenance.
Thank you for the outstanding care!
11/27/2024
Bassem B. VERIFIED CUSTOMER
Mr. Edward always provides us with the b3st professional service.
11/27/2024
Kashmir J. VERIFIED CUSTOMER
Great service with a smile
11/27/2024
Nalini A. VERIFIED CUSTOMER
Satisfied with the service provided by the Lexus dealership.
11/26/2024
Michael N. VERIFIED CUSTOMER
Jesse was great,very accomodating.
11/25/2024
David P. VERIFIED CUSTOMER
Very professional and good hospitality. Care about the customers and there vehicles. Would suggest this dealership to anyone I speak to. The financial team and sales people need to be recognized for there great people skills and experience
11/24/2024
Irina P. VERIFIED CUSTOMER
Very happy with the service.
11/24/2024
John H. VERIFIED CUSTOMER
Yes
11/24/2024
Shelia J. VERIFIED CUSTOMER
Bryan is awesome. He was very helpful and knowledgeable. Demonstrate it great Customer Service you will always be my advisor.