Thank you so much for all your help! The customer service team was very helpful, kind and professional. I will continue to bring my car to this dealership.
9/29/2024
Vincent B. VERIFIED CUSTOMER
David’s positive attitude and excellent service is to be recognized
I did not have the same experience at the BMW service dept last week
I also would like to recognize Edward Simeon. They are an awesome team. A great asset to your company
9/29/2024
Cheng P. VERIFIED CUSTOMER
Edward always provide excellent service this time is no different
9/29/2024
Steve R. VERIFIED CUSTOMER
Svc rep was efficient and respectful
9/29/2024
Corinne P. VERIFIED CUSTOMER
David is great as are all the guys I’ve been a customer since 2007 I buy Lexus for the service department Scott Melville
And Brian are my guys too
9/29/2024
Katie C. VERIFIED CUSTOMER
Thanks
9/29/2024
Don L. VERIFIED CUSTOMER
Knows how to take care of his customers.
Thank you
9/29/2024
James C. VERIFIED CUSTOMER
I have been working with Robert for over 10 years on two diffrent Lexus cars. He always makes you feel welcome, always an expert not just for Lexus but the car industry and he always gives the best advice.
He plays a critical role in keeping me
running so I can be their for my friends, family and life
9/28/2024
Walter R. VERIFIED CUSTOMER
Scot is always excellent!
9/28/2024
Shanetta S. VERIFIED CUSTOMER
Great service!
9/28/2024
Mark P. VERIFIED CUSTOMER
Edward provided me with outstanding service and answered all my questions, professionally and completely. He is a big plus for your dealership.!
9/28/2024
Loubertha D. VERIFIED CUSTOMER
Based on our experience with Edward, Valencia Lexus will be our only go to the dealership.
9/28/2024
Shun K. VERIFIED CUSTOMER
David is best . Very kind and helpful
9/28/2024
Yvett L. VERIFIED CUSTOMER
It took 20 minutes to be seen by a representative after checking in, despite having an appointment.
9/28/2024
Kevin E. VERIFIED CUSTOMER
Edward’s customer service was exceptional. I nominate Edward for Employee of the Month!
9/28/2024
James B. VERIFIED CUSTOMER
Work was great. But the construction & going across the street wasn’t the best option.
9/27/2024
Arabella M. VERIFIED CUSTOMER
I called the service dept to schedule an appt and I requested David, the lady said he’s on vacation 9/25 so he scheduled me with “Robert”. Weh. I came 9/25, it was Scott who helped me (which is fine, cause Scott is very nice too) but I saw David there . So was he on vacation or the rep is lying to me? She could just said he’s fully booked. I rather understand that than lying to me :) next time pls be mindful on what they say. But Scott is very very nice !
9/27/2024
Laura B. VERIFIED CUSTOMER
He was great! Always answers his cell!
9/27/2024
Arthur F. VERIFIED CUSTOMER
David was easy to communicate with and was understanding throughout the entire process.