Edward has been my service advisor when I go for service. He consistently gives excellent service and very professional like a luxury dealership should have.
9/12/2024
Daniel Z. VERIFIED CUSTOMER
David was great. Unfortunately the car wash wasn’t. The car was cleaner when I brought it in for service. Windshield was dirty and windows had dust all over. The gentleman that brought the car up for me to drive off was made aware.
9/12/2024
Javier G. VERIFIED CUSTOMER
I have never been so disappointed in a service advisor and my experience there at Lexus.
David was Not responsive, he didn’t take the time to follow up, he was hard to get a hold of, there was more work, added to my car and it was just a mess.
Also, I left messages for the service manager for three days in a row and now Wednesday night, and I still don’t have a callback from him.
I will never use you guys again
9/12/2024
Sylvia A. VERIFIED CUSTOMER
Edward is excellent all the time in every category. I always have complete trust and confidence in him. He is absolutely a great representative for Lexus! I see him excelling soon. That would be wonderful!
9/12/2024
Charles S. VERIFIED CUSTOMER
Edward my service writer was excellent.
9/11/2024
Danielle M. VERIFIED CUSTOMER
David was great… I was very happy and satisfied with his service. Thank you .
9/11/2024
Lucy M. VERIFIED CUSTOMER
David Ventura is great and stay with this dealership because of him
9/11/2024
Martha S. VERIFIED CUSTOMER
Excellent service.
Many Thanks to David.
9/11/2024
Nanik W. VERIFIED CUSTOMER
I am very happy with my car service at lexus. Thank you for job well done.
9/10/2024
Maria T. VERIFIED CUSTOMER
Excellent service experienced with Edward Simeon. He is very courteous and professional.
9/10/2024
Kelsey A. VERIFIED CUSTOMER
He is friendly, has good customer service, and always answers your questions at an ample time
9/10/2024
Young K. VERIFIED CUSTOMER
He was great.
9/10/2024
Devin G. VERIFIED CUSTOMER
David is very welcoming and always professional. If he doesn’t have the answer for our question, he will make an effort to reach out for the answer. We are very satisfied working with David!
9/9/2024
Giselle R. VERIFIED CUSTOMER
Always a great experience
9/9/2024
John C. VERIFIED CUSTOMER
As always, excellent service from Robert Melville as well as up to
date communication on what the problem was and how to fix it.
9/8/2024
Laura Z. VERIFIED CUSTOMER
Regardless of the large crowd waiting for service, the construction going on (very loud), and the high temps, Robert Melville (Scott) helped with getting me my new battery in me car, explaining it very clearly, providing me with a ride to and from home, all in a very helpful and professional manor.
9/8/2024
Nick I. VERIFIED CUSTOMER
I will fill out the survey when it comes .
9/8/2024
Elizabeth P. VERIFIED CUSTOMER
Awesome service
9/8/2024
Robert H. VERIFIED CUSTOMER
Awesome
9/8/2024
Farhad D. VERIFIED CUSTOMER
Edward was very friendly and corteous. I greatly appreciate his willingness to listen and belp