I ask to setup the lack’s on the way I want and was not Dane the tire presión was 43 y 44 lb and supost to be 33 the tires Mr Scott seid was 4 and 4/12 deep they were 6 and 6/12 tank put attention to those tings
8/9/2024
Brian C. VERIFIED CUSTOMER
Excellent service as usual
8/9/2024
Drew M. VERIFIED CUSTOMER
Thank you Edward for your great service and communication!
8/9/2024
Charlene K. VERIFIED CUSTOMER
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8/9/2024
Melanie C. VERIFIED CUSTOMER
David was the best to work with during our dashboard replacement. Even when I was upset about the car taking longer than what I was initially told. David continued to show empathy, patience and kindness throughout the conversation. If I need my Lexus serviced, I would go back to this location because of David.
8/9/2024
Mona S. VERIFIED CUSTOMER
Mr David ventura did a great job for me as always .he is very professional and polite thru customer.
He did great job in time .he always rush for customers.He explained everything about the product and he completely finished my car with a excellent care.i really appreciate every time I come to
Valencia dealer because he been my advisor from beginning around 2 years ago and my car in is excellent shape .he does job in very good manner and on time and very kind and polite and professional thru me as a customer. He walked me to other side waiting room because of remodeling to let me sit relax and drink coffee while I was waiting
My car came washed ,cleaned and fix everything was needed
I am very happy he is my adviser and very satisfied with Mr Ventura for past 2 years for maintenance my Lexus .
8/8/2024
Marcia B. VERIFIED CUSTOMER
Thank you
8/8/2024
Steve R. VERIFIED CUSTOMER
Professional & great customer service
8/8/2024
Henry Tye. VERIFIED CUSTOMER
Brought vehicle in for a “clanking” noise from the front-passenger tire. This was the second time for the same issue. I was told that there was nothing they could do for repair it from making the chronic noise everything you turned the steering wheel at low speeds; both directions. I have a LC500C and drive a lot with the to down. What else could be done?
8/8/2024
Vanessa G. VERIFIED CUSTOMER
Great and efficient service
8/8/2024
Carol L. VERIFIED CUSTOMER
Edward is always the best service advisor. I so appreciate him.
8/7/2024
Ihab M. VERIFIED CUSTOMER
Bryan is very kind,helpful and professional. Excellent level of customer service received.
8/7/2024
Carlos M. VERIFIED CUSTOMER
Always great customer service from Edward !
8/7/2024
Karen M. VERIFIED CUSTOMER
My service with Edward yesterday and today was extremely easy And professional. He took care of everything that I needed him to take care of. The communication was stellar. I will definitely come back again.
8/7/2024
Mark Dominic. VERIFIED CUSTOMER
Always been a great guy! Family
8/7/2024
Loida G. VERIFIED CUSTOMER
Explained what needed to be done on my car
8/6/2024
Heidi C. VERIFIED CUSTOMER
Bryan is awesome! Takes great care of me and always makes sure I am happy. :)
8/6/2024
Relly B. VERIFIED CUSTOMER
Bryan Stover is a true professional and magnificent representative who provided exceptional attention to my vehicle service requirements and delivered in flying colors! Brought my vehicle in for a number of preventive maintenance work and he ensured all line items were completed excellently. Bryan is top-notch and Lexus of Valencia is very fortunate to have an employee who is of the highest caliber. Thank you very much!
Kudos also to Terry, Service Technician, who did an outstanding job as well!