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Real Reviews from VERIFIED CUSTOMERS
Vernon S. VERIFIED CUSTOMER
John perkins in 2004 told me to see Robert for service on my ES. Robert has been our service advisor for all three cars purchased at Lexus. Robert is a friend With Robert, SERVICE IS PRIORITY.
8/4/2024
Joseph P. VERIFIED CUSTOMER
Scott always does a good job
8/4/2024
Catherine B. VERIFIED CUSTOMER
Bryan is always professional and thorough. I appreciate his expertise and explanations.
8/3/2024
Ken C. VERIFIED CUSTOMER
It took over 3 hours for 5000 mile check up
8/3/2024
Shannon M. VERIFIED CUSTOMER
Always the best service thank I !
8/3/2024
Carolyn W. VERIFIED CUSTOMER
Brian is the Best
8/3/2024
Jillian E. VERIFIED CUSTOMER
I honestly don't know who Robert Mellville is. My entire experience with lexus valencia has been a nightmare but I can't say it's because of him because I don't know who that is
8/2/2024
Lucy S. VERIFIED CUSTOMER
I purchased my first Lexus in 1990 and have had the cars serviced at several different dealers. Scott is the best Service Representative I have ever used, I would not consider anyone else! Any recommendation he has ever made I accept without question.
8/2/2024
Romana Ruth. VERIFIED CUSTOMER
Excellent service
8/2/2024
Oscar A. VERIFIED CUSTOMER
Edward always is easy to work with, He does what’s in the best need of the customer .
8/2/2024
Carol D. VERIFIED CUSTOMER
Scotty’s the best.
8/1/2024
Richard O. VERIFIED CUSTOMER
Brian is professional, welcoming, efficient and helpful. I very much appreciate him.
8/1/2024
Bryan P. VERIFIED CUSTOMER
Edward was extremely helpful, especially when I didn’t have an appointment and needed same day service. Thank you so much! Carlene Payne
8/1/2024
Phong T. VERIFIED CUSTOMER
All of the services offered where not complete. I also, have a new gash on my dashboard. I tried calling twice to report but no call back. My commute to Lexus of Valencia is roughly 35 miles so not the most convenient to get to. Please assist.
7/31/2024
Bill S. VERIFIED CUSTOMER
David was great he explained everything to me very clearly and got me in and out in a timely manner. Well done David.
7/31/2024
CARSON A. VERIFIED CUSTOMER
David Ventura and Lexus of Valencia you guys were awesome! Five Stars!!
7/30/2024
Todd S. VERIFIED CUSTOMER
Your maintenance costs are too high and were unrealistic for the quoted repair. I realized that I can't afford to own a Lexus now or in the future unless through a lease, which I won't do. I picked up my car to have the work done elsewhere, which I assume is your business model. I have been a Toyota owner my whole life and thought I could get a little more from Lexus with the same type of service support. What I have learned is that I can't recommend the brand to anyone and that I will discourage it to my children and others.
7/29/2024
Noel N. VERIFIED CUSTOMER
David has always been very helpful. He is a five star in all aspects of being a Service Manager.
7/29/2024
Elvira E. VERIFIED CUSTOMER
I only take my car there for service. I wouldn't go anywhere else. :)
7/28/2024
Mark D. VERIFIED CUSTOMER
Thanks to Bryan. He always takes care of me
7/28/2024