You service price were more expensive then any of the other place to fix vehicle
7/10/2024
Ixinnia G. VERIFIED CUSTOMER
Edward is great, updated me with service status, answered all my questions promptly. He is very professional! Thanks for a great job! :)
7/10/2024
Dave C. VERIFIED CUSTOMER
I am very happy with the service adviser, Brian. He is knowledgeable and efficient.
My biggest issue with the experience is that this dealer does not offer a loaner car. Other Lexus dealers either offer a loaner car or pick up and deliver your car for service. This dealer offers a Lyft ride. That lowers the quality of the Lexus name.
7/10/2024
Rohit D. VERIFIED CUSTOMER
Edward was very helpful as always. Best service experience provided.
7/10/2024
Vivian D. VERIFIED CUSTOMER
He was very helpful and had vehicle ready quickly
7/4/2024
Grace P. VERIFIED CUSTOMER
Service was very good!
6/20/2024
Lorie B. VERIFIED CUSTOMER
David is great. Very customer service focused
6/20/2024
Wayne S. VERIFIED CUSTOMER
Great service advisor
6/20/2024
Rebeca S. VERIFIED CUSTOMER
Great job Bryan
6/20/2024
Laura G. VERIFIED CUSTOMER
Scott and his team have been servicing my cars for many years. He’s the BEST service representative in Valencia. Five stars!??????????
6/20/2024
Invest Apex. VERIFIED CUSTOMER
We are completely satisfied with Service done by Robert Melville.
6/19/2024
Vispi S. VERIFIED CUSTOMER
Ed provided excellent client service. He is extremely efficient and polite.
I love his dedication to excellent customer service.
6/19/2024
Deborah R. VERIFIED CUSTOMER
I am very happy with the due diligence. They are trying to do to get my car navigation system on track and not have the pin code. Come up all the time.
6/19/2024
Robert N. VERIFIED CUSTOMER
Great customer service
6/19/2024
Janice J. VERIFIED CUSTOMER
Thank you.
6/16/2024
Bolaji A. VERIFIED CUSTOMER
Excellent customer service from David
6/16/2024
Richard P. VERIFIED CUSTOMER
He is very helpful and knowledgeable. I’ve worked with him for a few years and always satisfied with his service.
6/16/2024
Marlene B. VERIFIED CUSTOMER
David was organized, informative, personable and polite; everything and more than we have come to expect from Valencia Lexus! You guys are AWESOME!