Mr. Melville is always attentive to our car’s needs and he is always courteous and professional.
6/3/2024
Andrew C. VERIFIED CUSTOMER
Can’t say enough good things about Bryan. Fantastic guy
6/3/2024
Brice H. VERIFIED CUSTOMER
Very professional and pleasant
Please stop asking about buying my vehicle or I will stop using your dealership in fact I may by another Lexus in addition to mine and if you continue to harass me I will not service or buy from you. In addition, I will tell people to avoid your dealership on social media. Enough is enough knock it off
6/2/2024
Vincent F. VERIFIED CUSTOMER
Thank you!!
6/2/2024
Michele M. VERIFIED CUSTOMER
Robert is the best
6/2/2024
Fernand G. VERIFIED CUSTOMER
Edward is always top notch and takes care of all my needs. Excellent service advisor.
6/1/2024
Francis Y. VERIFIED CUSTOMER
Excellent service as always. The service was very efficient and great.
6/1/2024
Karen M. VERIFIED CUSTOMER
Edward was amazing definitely switching to him to be my permanent advisor
6/1/2024
Darlene P. VERIFIED CUSTOMER
None
6/1/2024
Kathleen S. VERIFIED CUSTOMER
I replaced a section in my trunk replaced After I spilled paint on the plastic and received excellent service from David. He was friendly, knowledgeable, enthusiastic, and made sure I got to and from Lexus while my car was being repaired. I really can’t say enough about the A+ service I received and enlarge it is due to David. The final product/repair was perfectly done.
6/1/2024
Monique V. VERIFIED CUSTOMER
Ed always takes care of my RX, he is one of the reasons I continue to choose Lexus of Valencia. I drop off my car knowing everything is going to be beyond expectations. Thanks again Ed and team you guys rock!
5/31/2024
Charles M. VERIFIED CUSTOMER
David you are trustworthy and stand on business
I appreciate you. Thx
5/31/2024
Edward F. VERIFIED CUSTOMER
All good!
5/31/2024
Benito C. VERIFIED CUSTOMER
He was very helpful and very kind with me
5/31/2024
Vittorio G. VERIFIED CUSTOMER
The service rep was nice and explained everything. I just she a problem with the shop foreman who said yah it’s writhing legal normal range for the weak brake system. It’s just not solving the issue. That way to reply is admitting it’s not normal but saying hey I legally don’t have to have a solution for you customer! Ok thanks for nothing according to your foreman Lexus makes very bad vehicles on especially this generation of GX 460. Got it
5/31/2024
Briana B. VERIFIED CUSTOMER
Thank you Bryan for such great service.
5/31/2024
Melinda R. VERIFIED CUSTOMER
Robert (Scott) always goes above and beyond to meet the needs of my vehicle and accommodate any requests that I have. He is an exemplary representative for Lexus of Valencia.
5/30/2024
Edward J. VERIFIED CUSTOMER
Service was quick and easy. Liked being able to set up the service and got an estimated quote on the job.
Appreciated the tech guy across the street helping me understand a little more about the CarPlay.
You should take the notice down from the service center door telling people to go across the street to pay ? Should say pay with your advisor -