Bryan demonstrated exemplary service from time of arrival to completion of services rendered on my vehicle. Thank you!
1/28/2024
EDWARD A. VERIFIED CUSTOMER
He is honest and trustworthy
1/28/2024
Johnnie P. VERIFIED CUSTOMER
Amazing experience with him!
1/28/2024
Kevin K. VERIFIED CUSTOMER
Had really good first experience with Bryan and your dealership
1/27/2024
Koralyn M. VERIFIED CUSTOMER
Edward is the best service advisor. He is always so nice and informative about my vehicle .
1/27/2024
Heidi L. VERIFIED CUSTOMER
Excellent customer service
1/26/2024
Tira M. VERIFIED CUSTOMER
Great experience as usual
1/26/2024
Romana Ruth. VERIFIED CUSTOMER
Always a pleasure working with edward. Quick, no fuss. Thank you.
1/25/2024
Robert N. VERIFIED CUSTOMER
Great customer service from David
1/25/2024
Carol R. VERIFIED CUSTOMER
Bryan is great!
1/25/2024
Cindy D. VERIFIED CUSTOMER
I received a text that my vehicle was ready but also included a $9,000 service noted in RED. This needed a phone call prior to sending this text. I immediately called Lexus twice and could not get to Bryan for the explanation. He eventually called back an hour later and I requested he speake with my husband which he said he would contact him. My husband never was called. We then both went over to see Bryan and he basically said it was required to put this info and it's in RED bc people don't take them seriously when they are yellow. This amount of service needed a phone call, which I said to Bryan. I've been a loyal customer to Lexus and this was not a good experience experience. I left there wondering if I I should consider another vehicle.
1/25/2024
Deepak R. VERIFIED CUSTOMER
Well the car has not been repaired. It's been 4 visits and over 3 months and the car has been in your shop for a month now. It's not David - he is fine. But you are a service repair shop. Repair my new car please.
1/25/2024
Carol Q. VERIFIED CUSTOMER
Great service, David was excellent to deal with, great customer service!
1/24/2024
Carrie C. VERIFIED CUSTOMER
Scott Melville is an excellent contact and always assists with all the repairs I have done now through your dealership for the entire time I have had the car.
1/24/2024
Ana O. VERIFIED CUSTOMER
David Ventura has great customer service and is relatable. He shows extreme care for your vehicle and yourself. I am extremely impressed and happy with how he explained and handled my appointment. Such a great asset to your company.