Senecca is very kind and informed me of my vehicle’s service status every step of the way. She was very helpful.
1/21/2024
Kevin E. VERIFIED CUSTOMER
Bryan Stover is the best, he always provides exceptional service!
1/21/2024
Isaac G. VERIFIED CUSTOMER
Yes
1/21/2024
Paul B. VERIFIED CUSTOMER
Brian is super professional and knowledgeable. Great customer service and I always want to work with him. Thanks for your great support Brian!
1/21/2024
Lisa N. VERIFIED CUSTOMER
David was very nice and informative
I would suggest more chairs in your waiting area and some music the carpet was also dirty and frayed
1/21/2024
Audra M. VERIFIED CUSTOMER
Edward was amazing very professional.
1/21/2024
Neema S. VERIFIED CUSTOMER
Don’t ever let Brian Stover near my account again. Next time I see him, it won’t be cordial if he raises his voice again.
1/21/2024
Richard V. VERIFIED CUSTOMER
Senecca was great very helpful and informative.
1/21/2024
Carol S. VERIFIED CUSTOMER
I love Robert and Lexus both
1/20/2024
Juanita Kristia. VERIFIED CUSTOMER
We appreciate the excellent service given to us and accommodating us in our needs
1/20/2024
Ella F. VERIFIED CUSTOMER
Thank you for your excellent service.
1/20/2024
Kayleen E. VERIFIED CUSTOMER
Amazing and friendly service!
1/20/2024
Janice D. VERIFIED CUSTOMER
Robert Melville continues to be attentive, thorough and informative with the service that is provided . He does an excellent job ! …
1/20/2024
Sarah P. VERIFIED CUSTOMER
Bryan is the absolute best advisor to work with and I go to three dealerships for service: Lexus, Mercedes, and Porsche.
His service, personalization, and dedication makes him a superstar!!!
1/19/2024
Alvaro R. VERIFIED CUSTOMER
Thank you for your great customer service, and providing video proof of the service that was completed very helpful.
1/19/2024
Shaul B. VERIFIED CUSTOMER
Very good service
1/19/2024
Tina J. VERIFIED CUSTOMER
I dropped my 2023 vehicle off at 2p to have second key programmed. Around 3:30p I received a text stating that the multi-point inspection had been completed, which was a service I did not know I was receiving. That text did not communicate that the key and my car was ready for pickup. I did not receive a text, call, or email notifying me my car was ready. At 5:10p I called Senecca’s # to learn of status of my car and left a message. I called the service department # and learned it closed at 5p. At 5:30p I went to dealership to find out if my car was ready and learned it had been ready since 4:36p. Any kind of communication effort with me would have remedied the situation.
1/19/2024
Arnold C. VERIFIED CUSTOMER
Edward was so nice and so helpful to us!
1/19/2024
Mary G. VERIFIED CUSTOMER
Bryan provided excellent service and was very helpful.