Scott’s always fantastic and Lexus of Valencia takes great care of my vehicle.
1/5/2024
Alison P. VERIFIED CUSTOMER
David was efficient and did everything in a timely manner.
1/5/2024
Guiraud Margaret. VERIFIED CUSTOMER
Service was quick.
1/5/2024
Andrew O. VERIFIED CUSTOMER
Arrived at 9am waited till 2pm just for oil change got my truck back with hand prints on fender grill door handles just a complete joke at the dealership , I payed for the oil change two times a year and I do not want it not worth it bad enough I’m driving from Palmdale the serivice writer was rude and Darin let see he follows through with replacing what was stolen from my truck. Overall I will never come back and Darin through in my face we filled you tank up, they owed me that from when I purchased the truck because it was on empty , the nerve of that guy . Let’s not forget get what was left in my truck by who ever was in it . Unbelievable.
1/5/2024
Amanda M. VERIFIED CUSTOMER
Thank you
1/3/2024
Henry C. VERIFIED CUSTOMER
Seneca was a pleasure to work with.
1/3/2024
Lizzele D. VERIFIED CUSTOMER
Good work
1/2/2024
Carolyn J. VERIFIED CUSTOMER
David was very patient, understanding, and a joy to work with. He went above and beyond to accommodate me.
1/2/2024
Alexis N. VERIFIED CUSTOMER
Very satisfied. Mr Ventura is very professional, helpful, and pleasant—a real asset to your business. From now on my family will always be requesting Mr Ventura.
12/31/2023
Thelma M. VERIFIED CUSTOMER
Thank you Edward and Service Center for EXCELLENT Job
12/31/2023
Walter R. VERIFIED CUSTOMER
It took almost 4 hours for an oil change. The service advisor just handed me my keys at the end and said “have a nice day”.
Didn’t try to give me any report on what my car needed or what i should look out for when it comes to the service needs of my vehicle.
Lexus of Valencia has really taken a turn for the customer service worst since after my fourth car bought there.
I’m reconsidering ever buying another from there at all.
12/31/2023
Edwin R. VERIFIED CUSTOMER
Mr. Simeon is very knowledgeable on his job, very respectful and courteous. He is an asset to your company
12/31/2023
Michael M. VERIFIED CUSTOMER
Scott always provides me with outstanding service support. A+++!
12/30/2023
Albert D. VERIFIED CUSTOMER
Good job Robert!!!????????
12/30/2023
Ruthela V. VERIFIED CUSTOMER
Excellent service
12/30/2023
Debbie C. VERIFIED CUSTOMER
Love Robert
He has taken care of me and my family for at least 12-15 years and seven cars later…..I will always have a lexus!!!
12/30/2023
John W. VERIFIED CUSTOMER
Bryan did an excellent job as my service technician.
12/30/2023
Pamela S. VERIFIED CUSTOMER
Always pleasant and answers all questions courteously. Friendly.
12/30/2023
David G. VERIFIED CUSTOMER
David Ventura was very professional,polite and attentive. Great man to work with
12/29/2023
Vilma A. VERIFIED CUSTOMER
Most of the times I have no ride available and I have to wait up to 3 hours at this time I got a car loan after expressing my concern to Lexus representative but no gas in the car ,I did put gas from my own money and my car is only water spray from the outside only .,but never vacuumed from the inside and when I did prepay the service package from Lexus Dealer I have told my car it was going to be washed every time the service is done by Lexus