Edward always takes really great care of me and I love my Lexus?? Thank you for a professional friendly accommodating experience ????????
12/14/2023
Mariela M. VERIFIED CUSTOMER
Edward was very helpful and knowledgeable, definitely recommend.
12/13/2023
Veronica H. VERIFIED CUSTOMER
I resent the remark “We don’t normally wash non-Lexus cars.
But do you want us to wash your car?”
They’ve always automatically done that for me in the past. I felt that was condescending and rude.
Why wouldn’t that be a regular part of your service now?
12/13/2023
Catherine L. VERIFIED CUSTOMER
Brian is the best! He's professional, yet personable and funny. He always says he is there for his customers and is. Thanks Brian!
12/13/2023
Andrew B. VERIFIED CUSTOMER
Thank you!
12/13/2023
Cindy G. VERIFIED CUSTOMER
Wonderful costumer service by David.
12/13/2023
Dana B. VERIFIED CUSTOMER
Senecca is an outstanding service advisor and all around engaging person and professional.
12/12/2023
Janine P. VERIFIED CUSTOMER
Edward is fabulous!!!!’
12/12/2023
Bob D. VERIFIED CUSTOMER
David was great, as usual!
12/12/2023
Seg Edward. VERIFIED CUSTOMER
Great service!!!
12/12/2023
Feliciano F. VERIFIED CUSTOMER
Great customer service
12/12/2023
Guadalupe D. VERIFIED CUSTOMER
Always great service and great communication!
12/11/2023
Roham T. VERIFIED CUSTOMER
David is such a gentleman who handle my appointments on time and super respectful person, wish you all the best David, Thank you.
12/11/2023
Karalus D. VERIFIED CUSTOMER
My service with David was amazing. Great job
12/11/2023
Sean M. VERIFIED CUSTOMER
The problem was not addressed according to what Bryan told me was going to be done dy Keys Lexus of Valencia.
12/10/2023
Laura M. VERIFIED CUSTOMER
Ok
12/10/2023
Arnold R. VERIFIED CUSTOMER
Bryan is the best. I love my Lexus. I gave my son my 2009 Lexus. Now, he’s hooked.
12/10/2023
Shun K. VERIFIED CUSTOMER
Edward is very kind and patient with his customer. He keeps his words and time. Best customer service even I received.
12/9/2023
Gloria R. VERIFIED CUSTOMER
I love my car.
12/9/2023
Andre B. VERIFIED CUSTOMER
I was in for by 45,000 mile service and it took over four hours for this service to be completed. This was two hours over the projected completion time. This was unsatisfactory. The service representative was courteous and attentive, and the final service was very good.