I wasn’t satisfied with my service. I dropped off my car at 8 am to be serviced and called multiple times to find out the status of my vehicle. Didn’t find out until 2:56 pm that there were parts needed to be replaced. Authorized the transaction and did not get my car till close to 6pm. I checked my bank statement and I was charged twice. Once for the 30k mileage maintenance with applied discount , totaling $667.86 and then charged again for the same service plus the diagnostic for replacing break pads and resurfacing rotors, totaling $1,007.83.
12/3/2023
Albert A. VERIFIED CUSTOMER
Robert went above and beyond most service reps. I truly appreciate it.
12/2/2023
Laurilla H. VERIFIED CUSTOMER
I had big difficulty in getting my appointment made, but once I found Bryan everything worked out fine.
12/2/2023
Daniel R. VERIFIED CUSTOMER
e
12/2/2023
Viktor C. VERIFIED CUSTOMER
Excellent
12/2/2023
Araceli C. VERIFIED CUSTOMER
The people are amazing and more than helpful. My only complaint was the wait time. Did take a lot longer than expected and longer than I’ve ever waited. The service consultant was awesome though and did keep me updated therefore no complaints on that end. Service time does need to improve though.
12/1/2023
Cheryl M. VERIFIED CUSTOMER
Brian is fantastic! He always answers all my questions without any judgement on his part.
12/1/2023
Katherine S. VERIFIED CUSTOMER
Bryan is great
12/1/2023
David S. VERIFIED CUSTOMER
Senecca was absolutely awesome with her service
12/1/2023
LUCY S. VERIFIED CUSTOMER
Have used Scott for years and could not be happier!