David was very profesional, friendly and accommodating.
I had several questions and we went above and beyond to help.
Thank you
11/6/2023
Van W. VERIFIED CUSTOMER
Everything is great.
11/6/2023
Camellia B. VERIFIED CUSTOMER
Bryan is amazing. He is one of the reasons we are on our fourth Lexus. We have been with him for years and completely trust him. He provides an amazing level of customer service and knowledge.
11/6/2023
Kevin P. VERIFIED CUSTOMER
fast and easy
11/6/2023
Arthur N. VERIFIED CUSTOMER
Great service without too long of a wait.
11/5/2023
Ana S. VERIFIED CUSTOMER
Waited 15 minutes past my appointment before anyone came to greet me. I had to wave to the service attendants there to get someone’s attention.
My car needed 40k miles maintenance and was given a timeframe of 3 hours or less.
The car wasn’t done until 5 hours later. I had to inquire about the status before I was given an update. The service advisor came to tell me at that point that I needed front brakes and they had time to do the job but it would be 2-3 hours of a wait.
I wonder why I hadn’t been contacted earlier for this update. Why didn’t I get a call or text during the time I was waiting?
I expected better communication from the Lexus service department.
I spent over $1000.00 that day but drove away feeling disappointed.
11/5/2023
Maria K. VERIFIED CUSTOMER
Great experience, love Scott he is the best!
11/5/2023
Scott F. VERIFIED CUSTOMER
SENECCA WAS GREAT.YOU SHOULD BE PROUD TO HAVE SOMEONE LIKE HER ON YOUR TEAM.
11/5/2023
Brosnan J. VERIFIED CUSTOMER
Seneca was very nice and went above and beyond to make my visit pleasant. She even helped with replacing my oil drain plug which apparently doesn't come with a new oil filter on my car! Her and the service team also went above and beyond helping me with concerns on my vehicle and sorting things out!
11/5/2023
Amie S. VERIFIED CUSTOMER
Bryan was great as always
11/4/2023
Elva E. VERIFIED CUSTOMER
Great customer service
11/4/2023
Michael R. VERIFIED CUSTOMER
Mr. Ventura is always a pleasure to work with!
11/4/2023
Maria P. VERIFIED CUSTOMER
Excellent service.
Thank you Edward
11/4/2023
Kamaljit S. VERIFIED CUSTOMER
Every time I need something for Lexus
Always get great Excellent Service by Simeon
Thanks
11/4/2023
Ana Z. VERIFIED CUSTOMER
David was very attentive and professional. We appreciated his support and assistance for my Lexus service.
11/4/2023
Janice D. VERIFIED CUSTOMER
Robert Melville is very, very helpful. He is always knowledgeable, thorough and wonderful to work with !
11/3/2023
JENNIFER P. VERIFIED CUSTOMER
Excellent service from Brian, thank you!
11/3/2023
Denise W. VERIFIED CUSTOMER
Bryan was very thorough, patient extremely accommodating.
11/3/2023
Kitty F. VERIFIED CUSTOMER
Edward was very good and explained everything that needed to be done. He always called me back quickly.