This is my first experience with the service department after buying my new car got my questions answered by Kim and I feel that my car was service on a timely matter
8/22/2024
Cynthia H. VERIFIED CUSTOMER
They are very nice and it didn’t take long.
8/22/2024
Kurt C. VERIFIED CUSTOMER
Kim is personable, friendly, efficient and clearly wants to provide the best possible service. She was very clear in her communication about the parts and service needed. When more work was needed than could get done yesterday, she scheduled the rest of the work later this week when she was sure the additional parts would be in the shop.
8/21/2024
Customer C. VERIFIED CUSTOMER
My appointment time was 9 am, I got there at 9 and they promptly started on it.
8/20/2024
Cristina P. VERIFIED CUSTOMER
Friendly efficient service. Greatly appreciate the quality and timeliness of the work. Thanks
8/17/2024
Lynn C. VERIFIED CUSTOMER
I had my concerns of squirrel damage put to rest as none was found. A simple gas cap issue was the problem. Easily remedied. Very pleased and worth the cost and time. Thank you!
8/17/2024
Loretta G. VERIFIED CUSTOMER
Jordan was amazing! He kept me posted on what they were doing on my truck and explained everything to me (several times) ???? I will definitely be back for regular maintenance.
Thank you Jordan!
8/16/2024
Jack F. VERIFIED CUSTOMER
When I got into my car the digital reading was not working and there wasn’t any sticker on my windshield to show when my next service was scheduled. I had to have the young female tech explain how to reset the digital reader on my dashboard. Other wise service was acceptable. Thanks for asking.
8/16/2024
Frank Y. VERIFIED CUSTOMER
Don't appreciate the additional $15 charge added and the charge card fee...Nicole and dimes - might as well go back to Lexus instead of supporting local...
8/16/2024
Mary S. VERIFIED CUSTOMER
Very pleased. Especially with the time it took to do the service Excellent!!!
8/16/2024
Joe M. VERIFIED CUSTOMER
Not sure your assessment is accurate given you said nothing about the check engine light, the broken gas gauge, or the abs issue.
8/14/2024
Dallas U. VERIFIED CUSTOMER
Thank you for your good service
8/14/2024
Walter B. VERIFIED CUSTOMER
They were very friendly and informative. Thanks to all of them.
8/13/2024
Issac E. VERIFIED CUSTOMER
Thank you for clearly explaining everything and walking me through the details!
8/13/2024
Lynnette S. VERIFIED CUSTOMER
Kim was very pleasant and helpful.
8/10/2024
Mark S. VERIFIED CUSTOMER
Thought I had free service for 25,000 miles or 2 years. 110$ later I found out I was wrong. I’m spending 25$ a month for remote start on a 65,000$ truck that I asked for help, because it doesn’t work. But after leaving no help, still doesn’t work. I was told I am preaching to the choir at the service desk when asked. I have asked since I have bought the truck why when I get a text, the radio keeps playing nobody has even attempted to help me on this. I told the service desk that the blower for air and heat stops. But they were nice enough to inform me that they charge would not charge me for checking it out. Only 24500 miles on the truck, guess I figured it would be covered under warranty. This is the 5th Toyota truck I have owned. Never have I had so many safety recalls. Between the safety recalls and paying over 300$ a year to use remote start, I questioning if I will buy another Toyota vehicle.
8/9/2024
Colleen H. VERIFIED CUSTOMER
Great people!!
8/9/2024
Kathleen K. VERIFIED CUSTOMER
Very accommodating. Done in less than an hour.
8/9/2024
Philip B. VERIFIED CUSTOMER
She is great
8/8/2024
Jill M. VERIFIED CUSTOMER
I had my second key programmed and my tires rotated. Everything was done in a timely matter and great service. Thank you!