A great place to do business. The staff are friendly and helpful.
6/18/2024
Chuck R. VERIFIED CUSTOMER
We have trusted Warsaw Toyoto with both of our cars and have always been satisfied with your service team. Good job Folks!!! Im sorry that I have not told you folks that earlier. We have allowed you to service our vehicles since I believe 2016. Again we say thanks
6/18/2024
Terry L. VERIFIED CUSTOMER
150.00 to tell me you could not fix the camera bracket is awfully expensive. I basically paid 288.00 for an oil change
6/17/2024
Doug H. VERIFIED CUSTOMER
First visit. Great response.
6/17/2024
David A. VERIFIED CUSTOMER
Kim, without exception, continues to display Toyota Care, even 5 years after our purchase.
6/17/2024
Lea G. VERIFIED CUSTOMER
I was waiting over an hour for my car. At this point I asked Jordan how much longer it was going to take. He said it would be about 10 minutes or so. He then went to check on it. I thought it was odd that my car was still sitting outside. I then saw another gentleman get in my car and take it into the garage area to be serviced. I checked my car in at 8:24 and it wasn't finished until 10:00.
6/15/2024
John B. VERIFIED CUSTOMER
I was very satisfied with the customer service.
6/14/2024
Rodney T. VERIFIED CUSTOMER
Kim Gardner did very well representing the service team at Warsaw Toyota..
6/13/2024
Suzi D. VERIFIED CUSTOMER
I walked in asking about a "once" diagnostic check to evaluate a car I was thinking of purchasing from a pre owned dealership nearby. Jordan was incredibly accommodating and asked Josh to evaluate the car. With in an hour Josh had all the information to me. I want to thank those guys for treating with superior customer care. I spoke with a parts gentleman as well, and a cashier. All I can say is ..what an establishment you have there! I live in Lima Ohio, but guaranteed, if I decided to purchase this Lexus, I am driving 2 hrs to Toyota Warsaw for all my service needs. Best customer care ever, respectful and I have never seen such a clean and polished dealership such as your's, beautiful! Thank you, S. Donnelly
6/13/2024
Danna S. VERIFIED CUSTOMER
They got me in fast and finished fast !
6/12/2024
Gordon P. VERIFIED CUSTOMER
Good work, thanks
6/12/2024
Brent M. VERIFIED CUSTOMER
Always fast and friendly.
6/12/2024
Alice H. VERIFIED CUSTOMER
Kim an her team were very friendly,
Courteous, and explained what I needed.
The dealership was very clean and everyone was friendly. I grabbed a cup of coffee and worked on my laptop. It didn't take long for my vehicle to be serviced.
6/12/2024
William Z. VERIFIED CUSTOMER
Super fast service. Actually finished before our scheduled time because we dropped it off early. Very personable in the service department. Thanks!
6/12/2024
Loren F. VERIFIED CUSTOMER
Friendly and helpful!
6/11/2024
Shawn S. VERIFIED CUSTOMER
Appointment on time and service quick. Staff friendly
6/11/2024
Sherri J. VERIFIED CUSTOMER
Everything was fine except I wish someone would have called and told me that they needed to keep my vehicle overnight and most of the next day! It wasn’t an issue this time but it could have been huge problem if I had to work or had appointments elsewhere. That is my only feedback, everything else was good and staff was friendly.
6/11/2024
Jennifer S. VERIFIED CUSTOMER
Need to add to text messages that the given cost does not include fluid cost so as a customer we don’t expect that what is given is the final cost.