Kim was awesome to work with. She communicated quickly and helped find a solution quickly.
10/11/2023
Don D. VERIFIED CUSTOMER
Prompt and quick. Very pleasant to work with
10/10/2023
Gilbert E. VERIFIED CUSTOMER
Thank you too
10/8/2023
Marget M. VERIFIED CUSTOMER
Very professional and friendly.
10/7/2023
Nancy F. VERIFIED CUSTOMER
Kim was very helpful & knowledgeable with some questions & concerns we had. She was also very pleasant to work with.
10/6/2023
Curtis O. VERIFIED CUSTOMER
Excellent customer service and communication. Kim is as professional as they come. Will be returning for service in the future because it was a great experience.
10/6/2023
Douglas V. VERIFIED CUSTOMER
For the first time in many, many years I was unable to use my credit card to pay my bill without a 3% transaction fee added on. This was very disappointing.
The service department did an outstanding job! Very little wait time.
10/4/2023
Kent M. VERIFIED CUSTOMER
I like the new video walk around. It allows me to see under my vehicle and also into the engine compartment. It's a good addition to your service. I will recommend you to anyone who asks for good service mechanics.
10/4/2023
Mary S. VERIFIED CUSTOMER
Thank you for your good service.
10/3/2023
Cynthia O. VERIFIED CUSTOMER
Really liked the video.
10/3/2023
David A. VERIFIED CUSTOMER
I’m disappointed with the 3% credit cars surcharge. After paying $80 for an oil change surely the dealership can absorb $2.
10/3/2023
Nancy D. VERIFIED CUSTOMER
Quick and efficient
9/30/2023
Jeffrey L. VERIFIED CUSTOMER
Kim was very professional. Kept me informed on a difficult problem. Worked well with the warranty company. Hart city Toyota in Elkhart didn’t want to deal with the problem.
9/30/2023
Jack P. VERIFIED CUSTOMER
Good service. Quick. Service
9/30/2023
Reuel D. VERIFIED CUSTOMER
It went smoothly and was completed in a reasonable amount of time.
Your facility is clean and pleasant and would have enjoyed a good cup of coffee but none was available however that won’t keep me from coming back for another service when it is needed. ???? Thanks
9/29/2023
Marilynn J. VERIFIED CUSTOMER
This was my first experience at your dealership & it was a very pleasant one. Thank you!
9/29/2023
Kevin G. VERIFIED CUSTOMER
I’ve always had a great experience there. Always treated with respect. I have absolutely no complaints.
9/29/2023
Deanne W. VERIFIED CUSTOMER
Kim was amazing! My service was quick and efficient. I really appreciated the in depth videos the certified technician, Bryon, sent me. Best service in town!
9/28/2023
Amy S. VERIFIED CUSTOMER
JCessr was very courteous and friendly. I was there for an hour, looking at the invoice, labor time added up to 2 hours for oil change, tire rotation and changing air filters. Why does it take a half hour to change air filters per filter as well as half hour oil change and half hour for tire rotation? Physical tir from dropping off keys to driving away just under an hour.
9/27/2023
Sheryl H. VERIFIED CUSTOMER
Thank you for the awesome service!! I appreciate the pick up/drop off service. Truly a lifesaver for me as I didn't have family or friends whose schedule could work around my work hours to get my vehicle there and my work let me work from home. I really liked the phone calls and text messages letting me know the progress and recommendations needed.