Thanks so much Your work is well appreciated
Florence
1/12/2025
Kongsak T. VERIFIED CUSTOMER
Very friendly and very good communication ! And fast service with professionalism !
1/12/2025
John O. VERIFIED CUSTOMER
Price was really high!
1/12/2025
Jeffrey S. VERIFIED CUSTOMER
Could not be happier with the work done on my car! Fast with no hassles!
1/12/2025
Albert E. VERIFIED CUSTOMER
Had appointment for Monday and I was dropping off my tire for repair, when the service writer realized that it was just to plug a flat. She advised that only should take a short time to repair and why make a second trip to get the tire. Just stay a wait a she could get it fixed. She was wonderful.
1/12/2025
Charles O. VERIFIED CUSTOMER
I want to say that Chanel made every effort to make my experience for customer service above and beyond while the dealership was severely lacking. As for what service I received, beyond Chanel’s responsibility I fully blame the dealership itself. I was offered a service to replace my key. I paid 400+ dollars and you couldn’t even provide the service you charged me for. You left Chanel holding the bag trying to make the best of a situation and she did what she did well, she got me free key cutting to handle what I paid for at your dealership that you did not have available to charge for. You have a valuable resource in Chanel and a poor structure for the services you provide. If you wish to speak a bit to me about this, I will receive your call and if at any point, I feel as if you’re trying to blame my customer service rep Chanel for this well I have plenty of social media places where I’ll be happy to say something on her behalf and everything against the dealership.
Charles O
1/12/2025
MONIQUE C. VERIFIED CUSTOMER
Chanell was so great! She was so professional and extremely helpful! She deserves a raise
1/11/2025
Robert B. VERIFIED CUSTOMER
The staff was great resolved my problem quickly Shannon was amazing he explained everything to me & reassured me. Everything will be good with my car.
1/11/2025
Phinehas M. VERIFIED CUSTOMER
Issue with proper oil stock
1/11/2025
Dorothy E. VERIFIED CUSTOMER
Shannon is always very helpful and accomdating to me. He shows professionalism n friendly towards his customers. Listens to me. Never pressured me. Explains everything g very clearly.
1/11/2025
Janet O. VERIFIED CUSTOMER
He was very helpful and courteous
1/11/2025
Kashif M. VERIFIED CUSTOMER
That’s good
1/11/2025
Thankamoni J. VERIFIED CUSTOMER
Thanks
1/11/2025
Eileen S. VERIFIED CUSTOMER
As always, Shannon Haughney listened to my concerns and saw all questions were answered. I appreciate his attention to detail and professionalism. A safe vehicle is very important to me and the Service Staff at Faulkner Toyota gives me peace of mind.
1/11/2025
Mariam D. VERIFIED CUSTOMER
Thank you??
1/10/2025
Beatrice D. VERIFIED CUSTOMER
Christopher was very kind. The car was only in service for about a half hour. I was very pleased
1/10/2025
Kristi C. VERIFIED CUSTOMER
Service was great, staff was friendly
1/10/2025
William D. VERIFIED CUSTOMER
Great work and fast and friendly
1/10/2025
Tiffany Q. VERIFIED CUSTOMER
90 minute wait turned into 3 hours with minimum updates on timeframe.