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Real Reviews from VERIFIED CUSTOMERS
Margaret W. VERIFIED CUSTOMER
Very satisfied with the service provided by Chanell and the rest of your staff.
10/29/2024
Judith D. VERIFIED CUSTOMER
She did all that I needed. She was great.
10/28/2024
Patricia T. VERIFIED CUSTOMER
Thank you!
10/28/2024
Florence A. VERIFIED CUSTOMER
I appreciate all your good job done .keep it up.with the team work.
10/28/2024
Cleopatra Z. VERIFIED CUSTOMER
Thank you for your care.
10/26/2024
Rachel C. VERIFIED CUSTOMER
Wait times are extremely long even with appointments. Everyone was incredibly friendly and kind and helpful
10/26/2024
Amber R. VERIFIED CUSTOMER
Thank you!
10/26/2024
Michele M. VERIFIED CUSTOMER
First I want to thank Faulkner for being able to service my vehicle and give me a loaner car. I have no issues with Chris. He is polite and just doing his job. He did get a few dollars knocked off my bill but not enough. Here comes the bad stuff I bought two tires from you last May and I had a screw that looked liked it was in the tread and could have been plugged. There is no picture of this. Supposedly another tire had a nail. I do not see a picture of this either. I agreed to purchase all 4 tires. The tires and the rims have white stuff all over them and even bent. I understand the car is old but the tires look like ****. I took pictures but I didn’t say anything because I did not have time today. I had to be somewhere. About a year ago, I needed a brake booster and Toyota wouldn’t put it in. I took my old car elsewhere and had work done and it has been fine. I wanted to take my car to the same mechanic I have been using, but unfortunately, he was booked until next week and I had the screw in my tire. I remember speaking to Rich and he said I would have some comps when I came back in. It is because of this careless workmanship that keeps me away, besides the outrageous price. $958 for work that the mechanic should be embarrassed of.
10/26/2024
Maryann H. VERIFIED CUSTOMER
David was very helpful explaining all details of service parts. And explaining the billitems
10/26/2024
Hossain A. VERIFIED CUSTOMER
I found lots of scratches on my car body after servicing done. The scratches I found it is my car passenger side front wheel close body area. I am so upset to see this. Believe that for careless work.
10/25/2024
Janet M. VERIFIED CUSTOMER
Shannon was so helpful! We have bought 5 vehicles from Faulkner. Our service team is the best!
10/25/2024
Mairet V. VERIFIED CUSTOMER
Very good
10/25/2024
Ken L. VERIFIED CUSTOMER
Excellent service!
10/25/2024
Okello L. VERIFIED CUSTOMER
Great service
10/25/2024
Dennis H. VERIFIED CUSTOMER
Everyone was very professional. A pleasure dealing with the Faulkner crew!
10/25/2024
Yefim G. VERIFIED CUSTOMER
Very satisfied. Thanks.
10/25/2024
Janet C. VERIFIED CUSTOMER
Chanelle was great. She's helped me out in the past & did a super job.
10/25/2024
Olivia S. VERIFIED CUSTOMER
Chris was very friendly. He kept me informed of everything. He provided the pricing that I needed. I felt like he has great customer service.
10/25/2024
Faber G. VERIFIED CUSTOMER
Very good service and quality of work
10/24/2024
Jill C. VERIFIED CUSTOMER
thanks Shannan.!!! Great service
10/24/2024