Dave was amazing. Very professional. He certainly is an asset to the dealership.
2/21/2025
Matthew G. VERIFIED CUSTOMER
Service was great and experience was great as well!
2/21/2025
Michael M. VERIFIED CUSTOMER
Loved the service and Shannon’s advice. I wouldn’t sell this car for anything!
2/21/2025
Hermenegilda S. VERIFIED CUSTOMER
Great job
2/20/2025
Jim J. VERIFIED CUSTOMER
Great service and great people at Faulkner Toyota service center.
2/20/2025
Paul K. VERIFIED CUSTOMER
1. I could not get through on the phone to check on the status of my vehicle. I had to drive to the dealership,
2. I had to wait almost a 1/2 hour just to speak to my service rep because he was on the phone. There were 3 other reps there that wouldn't help me. Finally the manger came out and told them to help people.
3. After talking to me my rep and being told my car wasn't done yet, I told him I would be in the waiting area. He ended up calling me and said he didn't remember me saying I was going to wait. I was waiting for almost an hour for my car to be done. It was dropped off at 7:30 AM and not finished until after 2:30.
2/20/2025
Suku J. VERIFIED CUSTOMER
20+ years of reliable service… thank you
2/20/2025
Pamela B. VERIFIED CUSTOMER
I was in tears over the incredible treatment given by not just “Faulkner,”but Shannon! Being a handicapped driver, my car means everything to me. Today, going home from the supermarket, my engine light came on. I immediately drove to Faulkner. Without an appointment, I saw my serviceman Shannon. All, as usual was taken care of! I trust Faulkner explicitly, to service my Toyota! Faulkner, will definitely not release my car unless it’s safe to drive. That, gives me so much comfort & trust.
2/20/2025
Bernadette P. VERIFIED CUSTOMER
I went in for inspection and an oil change and I was exempt from the emissions inspection. My bill was 276.00. You have got to do something about that. I am a widow on a fixed income and that’s just too much money.
2/20/2025
Diane M. VERIFIED CUSTOMER
Thank you for taking of me and my car, Chanell.
2/20/2025
James G. VERIFIED CUSTOMER
Everyone was very professional and my car was done within the time they had given me.
2/20/2025
Mary B. VERIFIED CUSTOMER
Shannon was great, as always. He was friendly, professional and thorough. He answered my questions, and kept me in the loop with the work being done on my car.
2/19/2025
Gail C. VERIFIED CUSTOMER
I am very satisfied with my experience at Faulkner Toyota my Toyota Camry which needed some work plus cutrent State inspection. All employees were extremely helpful, pleasant & informative especially Chanell Lofton who made me feel assured that all was well taken care of & in good hands. She also helped me with getting a driver who was accommodating customers with rides ito & from the dealership if needed. It worked out very well & I was very satisfied.
2/19/2025
Rachel M. VERIFIED CUSTOMER
Chris is the best!
2/19/2025
Thomas C. VERIFIED CUSTOMER
Shannon is the best.
2/18/2025
Kevin S. VERIFIED CUSTOMER
Car was done fine, no issues with service performed.
2/18/2025
Archdiocese Of. VERIFIED CUSTOMER
Always very professional and efficient as usual. Thank you
2/18/2025
Navin S. VERIFIED CUSTOMER
Shannon and his team are excellent. And Shannon is very responsive to customer needs and is very knowledgeable.