I was very pleased with the service. Appreciated the thorough explanation of issues with my vehicles and answers to questions.
3/19/2024
Antonio C. VERIFIED CUSTOMER
Keep the good work
3/19/2024
Jacob P. VERIFIED CUSTOMER
Service done satisfactory.
3/19/2024
Dawn G. VERIFIED CUSTOMER
Ok thanks
3/19/2024
Edwin L. VERIFIED CUSTOMER
Thank you for the good work
3/17/2024
Frances K. VERIFIED CUSTOMER
I will not be coming back for service. I paid to get my tires rotated and only the passenger side tires were rotated, not the drivers side. I painted different color nail polish on my tires before I went so I can tell. When I asked why the drivers side was not rotated, I was told it didn’t need to be. I guess because I’m a female the tech thinks I wouldn’t know any better. Also the service manager was trying to say I need new tires. My car has 25000 miles and the average lifespan of tires is 50,000 miles. When I told him this, his response was that he sees this a lot with the tires on the rav4. He told me to complain to Toyota about the tires. I will be contacting Toyota. I had hoped that Faulkner would be a trustworthy place to service my car. I will be finding somewhere else to service my car.
3/17/2024
Josette R. VERIFIED CUSTOMER
Shannon was truly so. Thank you for making my experience smooth :)
3/16/2024
Tiffany G. VERIFIED CUSTOMER
Very polite and explained everything and gave me a time frame as well.
3/15/2024
John L. VERIFIED CUSTOMER
She was a person a very good woman to do business with excellent person.
3/14/2024
Sheila C. VERIFIED CUSTOMER
Every person I spoke with was great, but Chanell was especially kind. I appreciated how efficiently the work on my car was completed
3/14/2024
Premal C. VERIFIED CUSTOMER
Across the board, all departments were great.
3/14/2024
Thomas P. VERIFIED CUSTOMER
Cristhofer is always friendly and courteous
Is very professional in explaining necessary and suggested repairs
Always pleasant to work with him as my service adviser
3/14/2024
**** P. VERIFIED CUSTOMER
Nice job
3/14/2024
Sarah B. VERIFIED CUSTOMER
Great job!
3/14/2024
Jessica A. VERIFIED CUSTOMER
Shannon is the best!!! He always answers all of my questions, and never makes me feel stupid. I feel like he takes great care of my car and I don’t have to worry about anything, because he will handle everything. He is a huge asset to your dealership!!
3/14/2024
Darrell P. VERIFIED CUSTOMER
Keep up the good work
3/14/2024
Joyce C. VERIFIED CUSTOMER
The wait wasn't that long,and Chanell and others made me feel important
3/14/2024
Daniel B. VERIFIED CUSTOMER
Shannon took care of the problem with his service team. He told me exactly what was going to be done and when it would be completed.????
3/14/2024
Diana B. VERIFIED CUSTOMER
All good. Thanks.
3/13/2024
Gerald D. VERIFIED CUSTOMER
I expect quality service from faulkner and I got it.