Always a pleasure working with Shannon, he’s always pleasant and very knowledgeable
2/8/2024
Juliann L. VERIFIED CUSTOMER
Chanell was so sweet. She remained calm when her tablet wasn’t working and she kindly explained what would be happening on my car. She also made sure I knew where I was going during my wait time.
2/8/2024
Gregory G. VERIFIED CUSTOMER
Shannon was helpful, the process was efficient and straightforward, and we’ll continue to use the dealership for repairs. Thanks.
2/8/2024
Karen S. VERIFIED CUSTOMER
Chris did a fantastic job. He communicated with me through the whole process. He figured out the problem and handled it free of charge. Amazing.
2/8/2024
Mary L. VERIFIED CUSTOMER
I was very happy with the excellent service and communication provided by our Service Representative, Christopher Montero and our Service Technician, Nick Hayburn. They completed the review of our car in a very timely manner, and the video and thorough explanations were very helpful for us to understand. We appreciate the care given to our vehicle, and the respectful manner in which I was treated. Brad Stout, Service Manager, helped us for years as our Service Rep before he was promoted. He is the reason we keep returning to Faulkner Trevose, and he has done an excellent job coordinating a team with integrity that works together to provide the best service experience for their customers!
2/7/2024
Karen B. VERIFIED CUSTOMER
Chanell was awesome!!
2/7/2024
Friday E. VERIFIED CUSTOMER
David was very professional.
2/7/2024
Jacob G. VERIFIED CUSTOMER
I was very happy with Chistofer he kept me appraised of everything going on with my car and got me out of there in a timely manner
2/7/2024
George B. VERIFIED CUSTOMER
Shannon always does a great job for us. Thank you.
2/7/2024
Denice E. VERIFIED CUSTOMER
Great job, friendly and helpful
2/7/2024
Slava S. VERIFIED CUSTOMER
Same thing over and over again. How complicated is it to bring a car dashboard display to the same stage it was brought in? Why does every time I got my truck from Foulkher I have to spend time finding out the way to bring my display back? What is that neglect? Very annoying. Goofy.
2/7/2024
Kenneth H. VERIFIED CUSTOMER
I came in with an emergency for a dead battery and everyone was eager to help and get my car back on the road as quickly as possible. Thank you all !
2/6/2024
Lois B. VERIFIED CUSTOMER
I responded to “Sarah’s” email.
2/6/2024
Keith A. VERIFIED CUSTOMER
Chris, is a consummate professional. Thanks Cris, not only for your unique knowledge expertise, and effeciency practices, but also for your tactical, research/development, and management skills.
2/6/2024
Saijon A. VERIFIED CUSTOMER
Like
2/6/2024
Terrence M. VERIFIED CUSTOMER
Shannon is an excellent service advisor , I’ve been going to him for years !