I was quoted one price on key programming. Then 34 minutes later I was presented with a bill $20 more than quoted price.
I was told by cashier that prices had gone up.
I will not be back to your dealership .
Art Comas
1/12/2024
Wai Y. VERIFIED CUSTOMER
Everything was great. Cristhofer greeted me as soon as I arrived. He even noticed that I was due for an inspection and was able to squeeze it in. The service team was very efficient and their projected time frame was very accurate.
1/12/2024
Maria S. VERIFIED CUSTOMER
Mr. Martini and the Toyota staff at Trevose were excellent...as always.
1/12/2024
Michele C. VERIFIED CUSTOMER
Great customer service!
1/12/2024
George M. VERIFIED CUSTOMER
Very efficient and knowledgeable.
1/10/2024
Rose D. VERIFIED CUSTOMER
All requests were handled professionally well.
1/10/2024
Michael D. VERIFIED CUSTOMER
Knowledgeable people. I’m happy with the job.
1/10/2024
Eugene U. VERIFIED CUSTOMER
He was great. Making an appointment was difficult
1/10/2024
Lois B. VERIFIED CUSTOMER
Shannon was very helpful when I had an unexpected low tire issue. I was grateful for his help.
1/10/2024
John C. VERIFIED CUSTOMER
No comment
1/9/2024
Basilia T. VERIFIED CUSTOMER
Very profesional and nice perosn
1/9/2024
Wazim B. VERIFIED CUSTOMER
Excellent work!
1/9/2024
Donna L. VERIFIED CUSTOMER
Great service appointment was on time couldn’t ask for anything more.
1/9/2024
Ulanbek J. VERIFIED CUSTOMER
I was satisfied with oil change and service, but they found problems with my upper left side control arm, this problem I have since Faulkner Toyota replaced my Truck Frame by recall, before frame replacement I never had clunking noise and noise started right after frame was replaced. I asked, check this problem Faulkner Toyota many times and previously they said everything fine, finally at this last service Mechanic found the problem he said upper control arm has excessive play, Toyota service manager told me that this is not related to frame replacement, but I think it is because this problem started right after frame was replaced, I hope Faulkner Toyota would consider to do this job under warranty of frame replacement. I hope I am not going to have accident before Faulkner Toyota take care this problem under warranty. Thank you!
Ulanbek J