The best. The customer service and mechanic’s knowledge were top notch!
10/10/2023
Johnny P. VERIFIED CUSTOMER
Very nice representative
10/10/2023
Rozyhal J. VERIFIED CUSTOMER
Thank you for servicing my car in such a communicative and efficient manner! There’s a reason why I always come back to your dealership!
10/10/2023
Sergey T. VERIFIED CUSTOMER
Thanks for excellent service
10/9/2023
William S. VERIFIED CUSTOMER
Just discovered today that a gift certificate & some cash was missing from my console. There has been no other person in my vehicle since the service. I’m just disappointed
10/9/2023
Timothy H. VERIFIED CUSTOMER
Metal key wasn’t pushed back in all the way when second key was made and now it’s lost.
10/7/2023
Arezki H. VERIFIED CUSTOMER
Very good
10/7/2023
Carrie E. VERIFIED CUSTOMER
Great service and communication all around. I will definitely refer all my family and friends and be a continued customer.
10/7/2023
Navin S. VERIFIED CUSTOMER
Shannon is an excellent service manager. The one reason we purchased our latest Toyota from Faulkner was almost solely due to our trust in Shannon and his team's ability to do excellent repair and related work on our Toyotas.
10/7/2023
Brandon R. VERIFIED CUSTOMER
Quick and easy service
10/7/2023
Darryl B. VERIFIED CUSTOMER
Great staff and terrific service
10/7/2023
Michael C. VERIFIED CUSTOMER
Good friendly service. Blaise was great.
10/6/2023
Andrea M. VERIFIED CUSTOMER
Everyone very nice
10/6/2023
Ludmila S. VERIFIED CUSTOMER
The service was great
10/6/2023
Luba K. VERIFIED CUSTOMER
Staff was very helpful. Thank you. But some how the online appointment scheduler doesn’t seem to synchronize with the service departments scheduler. I recieved great communication with Francios, via the same text channel, but i wasn’t on the service schedule. No problem. But today i get a text saying I missed my appointment, followed with a thank you for bringing the car in for
10/6/2023
Louise M. VERIFIED CUSTOMER
Less texting more personal talking
10/6/2023
Rebecca B. VERIFIED CUSTOMER
I know using the text to update people is convenient but there needs to be someone available to answer the phone if someone calls the service dept. When I tried to call I got voicemail virtually every time. When I did get someone (Blaze), I was put on hold for Shannon and sat on hold for 20 minutes and hung up because no one picked the phone back up. Text is not always convenient. Just a thought.
10/6/2023
George P. VERIFIED CUSTOMER
The Venza is great! Thank you.
10/6/2023
Nicole K. VERIFIED CUSTOMER
Shannon was super helpful and really really nice. My wait time was great as well.
10/6/2023
Manuel C. VERIFIED CUSTOMER
The only I did not like that driver door was left dirty.