3 and half hours for an oil change and tire rotate. Even though I made an appointment. They broke my lugs on one of my tires. This has happened before. The guy did not charge me labor which was kind.
5/4/2024
Madison M. VERIFIED CUSTOMER
Thank you!
4/15/2024
Vollie M. VERIFIED CUSTOMER
April is a credit to the dealership!
4/13/2024
Lewis G. VERIFIED CUSTOMER
Heidi always takes great care of me.
Got it in took care of the recall.
She keeps me up to date on status.
4/13/2024
Robert H. VERIFIED CUSTOMER
Great team, very happy , give Jonathan a raise
4/13/2024
David M. VERIFIED CUSTOMER
April was courteous, professional and very knowledgeable. She provided top notch service from start to finish.
4/12/2024
Gary C. VERIFIED CUSTOMER
April was both professional and friendly. She is knowledgeable too.
4/12/2024
Martin G. VERIFIED CUSTOMER
Very satisfied with the service and the appt process
4/12/2024
Cookie T. VERIFIED CUSTOMER
Jonathan Vickery was very understanding with what needed to be done with my car. He’s very nice, and can talk to with ease.
4/12/2024
Lloyd A. VERIFIED CUSTOMER
April was very helpful and friendly. She always seems to be in great spirits.
4/11/2024
Terry P. VERIFIED CUSTOMER
Heidi was great! Service done satisfactorily and quickly.
4/11/2024
Naomi T. VERIFIED CUSTOMER
My engine light has been on since the oil change. It wasn’t on when I brought it in the shop. Every time I have the oil change or you all do something to my vehicle it ends up back in a shop somewhere to be fixed. I’m sorry to report this but it has happened several times. Makes me a little upset. Thanks! I am 72 and sure wish I didn’t have to do this anymore!! I bought the car new from y’all and have brought it back for checkups and what ever you say I need, only has133,500 miles on it . I want to feel safe driving it!
4/11/2024
Kenneth H. VERIFIED CUSTOMER
I have had excellent experience with Reiselman Ford. April and Heidi have been great to work with on our car repair issues.
4/10/2024
John H. VERIFIED CUSTOMER
My experience with the service department has always been great
4/10/2024
Kevin P. VERIFIED CUSTOMER
????
4/10/2024
Travis H. VERIFIED CUSTOMER
Good people to work with.
4/10/2024
Jason H. VERIFIED CUSTOMER
Jonathan is a great service advisor and was very helpful getting my vehicle repaired.
4/10/2024
Roger F. VERIFIED CUSTOMER
You all are awesome. John did a great job keeping in contact with me about everything being completed on my truck. Thank you!!
4/10/2024
Rex V. VERIFIED CUSTOMER
I feel there needs to be better communication and a loaner vehicle for repairs that take longer than 3 days...
4/10/2024
Darlene D. VERIFIED CUSTOMER
JJ was very helpful and informative about the repair on my car.