April is great! She is very easy to work with and really cares about her customers! I can’t say enough about her! Great experience!
4/3/2024
Travis M. VERIFIED CUSTOMER
Thumbs up
4/3/2024
Jeffrey L. VERIFIED CUSTOMER
It is very convenient to have a service technician come to our home for service.
4/3/2024
Johnny T. VERIFIED CUSTOMER
Found piece left off in my flooe board
4/2/2024
Joel B. VERIFIED CUSTOMER
Excellent customer service
4/1/2024
Ed D. VERIFIED CUSTOMER
April and Eddie were great people to deal with. I felt like the only customer they had. They could not do enough for me. Also the girls in the office Christy and the other worried about me while I was on the side of the road. Thanks again for making Barb and myself feel party of the family.
3/31/2024
Bryan D. VERIFIED CUSTOMER
Already took the survey, but now we have discovered that the communication board on the steering wheel does not work either. This is absolutely the worst work that we have ever had done. No problems before and now nothing but problems.
3/31/2024
Ronald N. VERIFIED CUSTOMER
Always fast and friendly
3/31/2024
Jerry B. VERIFIED CUSTOMER
Someone made a mistake. My appointment never made it to the service department. I understand mistakes happen and I was prepared to leave without the service I had scheduled. However, the service team checked to make sure they had the materials for the service, squeezed my vehicle into the que and had it completed in less than 2 hours. They really stepped up and took care of my needs in a professional manor. Utterly fantastic job.
3/31/2024
Cynethia H. VERIFIED CUSTOMER
Thank you for taking care customer first
3/30/2024
Gaynell B. VERIFIED CUSTOMER
Did a great job and quick thank you
3/30/2024
Hannah J. VERIFIED CUSTOMER
April, and both technicians who came to valet my car were very kind and respectful. However, while my car was in the hands of ford, a small screw snapped during service, and instead was of the dealership making it right since it was broken under their care, I was billed for the broken part. Although this was not a huge deal, it is very frustrating. I am a mother of twins whos only form of transportation is that vehicle, I planned to spend that money on my kids first easter. April through out a small discount which only really came out to $15 off the bill. I appreciate the gesture but just don’t think that’s fair.
3/30/2024
Jane P. VERIFIED CUSTOMER
Service was fast.
3/29/2024
Linda C. VERIFIED CUSTOMER
Jonathan did a great job taking care of my need!
3/29/2024
Dana B. VERIFIED CUSTOMER
I had a great experience from Reiselman Ford. April Hunter was great! She was professional but treated my like family. I could not have asked for a better service experience. I will return for future repairs or needs for my vehicle.
3/29/2024
Jeff S. VERIFIED CUSTOMER
Good customer service
3/29/2024
Gage T. VERIFIED CUSTOMER
Heidi was great.
3/29/2024
Mark M. VERIFIED CUSTOMER
Great service...its rare in todays world. I appreciate it!
3/28/2024
Daniel P. VERIFIED CUSTOMER
Installer was kind and courteous. But didn't put my blinker lever back in the correct position and I can't really use my turn signal correctly. Needs to be repositioned.