So far everything has been great, just waiting on a replacement tire to come in and get mounted.
10/26/2023
Lori G. VERIFIED CUSTOMER
Mr. Mike Turpin has taken care of the matter.
10/25/2023
Chris S. VERIFIED CUSTOMER
Your staff was very friendly. You got me in the door to look at my car without an appointment and helped me get on my way quickly. My wife and I are moving down there and you will get a repeat customer out of me.
10/25/2023
John C. VERIFIED CUSTOMER
After waiting 5 months for a part that was ordered from a service visit to be in stock, I brought the truck in for repair. The warranty provider wanted my service records over a wheel bearing bad. I told you to just park it out front and I would do it myself. Should have been approved already when parts ordered. It took me 6 visits to get nothing. Then I was asked to pay a diagnostic fee of $135 for a failure that was already diagnosed 5 months earlier.
10/25/2023
Rita S. VERIFIED CUSTOMER
Josh was very helpful
10/24/2023
Harris H. VERIFIED CUSTOMER
April was the best. Very helpful and courteous. Job well done.
10/24/2023
Spencer C. VERIFIED CUSTOMER
Joshuah was very efficient and made me feel like I am a valued customer.
10/24/2023
Rebecca W. VERIFIED CUSTOMER
Thanks, Heidi always goes above and beyond when I come in for my oil changes. She is a brilliant asset to your team.
10/24/2023
Carl H. VERIFIED CUSTOMER
Play a very friendly and got me out real quick.
10/24/2023
James S. VERIFIED CUSTOMER
Very satisfied
10/24/2023
Cory W. VERIFIED CUSTOMER
Wait time was an hour longer than I was told. 3% up charge was a surprise. Especially for a dealership that’s already charging $5k over msrp on their vehicles.
10/24/2023
William C. VERIFIED CUSTOMER
Heidi is a great asset to your dealership. I cannot recall another service rep that equals her level of customer satisfaction. She convinces the customer that she works for them. Always a good trait for a customer rep or a salesperson.
10/22/2023
Nancy M. VERIFIED CUSTOMER
I want say that Jonathan was good
10/22/2023
Marc P. VERIFIED CUSTOMER
April was very friendly and helpful. She took the time with all the customers she was juggling and made sure we all got what we needed. Best experience I’ve had at this dealership. Thanks!
10/22/2023
Ricardo G. VERIFIED CUSTOMER
Excellent service and thanks to the guys for getting my alignment done even though it was getting late.
10/21/2023
Michael O. VERIFIED CUSTOMER
April was feeling under the weather and still preformed her job with clarity and professionalism. She got everything done on my Van and out the door. Great job. Shane is my preferred guy for the works on my Van , and he also did another great job. My thanks to both of them….
10/21/2023
Bryan R. VERIFIED CUSTOMER
10/10 service.
10/20/2023
Gary B. VERIFIED CUSTOMER
Very professional, efficient and friendly.
10/20/2023
Alan P. VERIFIED CUSTOMER
Heidi is such an asset to your company. She is literally the only reason I came back to you guys just kept me in the loop she’s been able to get me parts that I couldn’t get for over a year. She’s been phenomenal with text and phone communication I will come back to you because Heidi is there, thank you Heidi for providing such amazing service. Thank you for keeping me in the loop. Thank you for doing what nobody else can do and finding and obtaining parts. That’s just been on backorder forever you’re awesome. I sincerely appreciate you and I can’t wait to come back and see you again.
10/20/2023
Eldon F. VERIFIED CUSTOMER
Jon did a great job of keeping me updated informed along the way. First time at Reiselman Ford in Dickson. I will be back for my future service work.