Josh Cross was incredibly helpful, explaining exactly what was to be done and all my options. He went out of his way to provide me with information and additional service. The epitome of customer care. I'll definitely be coming back for my Explorer, and probably my next car as well.
10/20/2023
Larry R. VERIFIED CUSTOMER
Perfect customer service
10/19/2023
Kathy E. VERIFIED CUSTOMER
Took to long.
10/18/2023
Jeff S. VERIFIED CUSTOMER
She was very helpful and got answers from mechanics
10/18/2023
Maureen S. VERIFIED CUSTOMER
Everyone we talked to was kind, polite and very helpful.
10/17/2023
Harold W. VERIFIED CUSTOMER
Heidi Winter was very good service person to deal with over my vehicle And she goes all the way to take care of our customers
10/17/2023
Danny M. VERIFIED CUSTOMER
Thank you for such a trustworthy and kind team! John was very professional and completely described my outputs.
10/15/2023
Lisa S. VERIFIED CUSTOMER
Thank you for your great service. The staff was awesome and very friendly!
10/15/2023
Tammy H. VERIFIED CUSTOMER
Josh was great. He kept me up to date on the service. The service ticket could have been better. There was no real detail on the labor and what was actually done.
10/15/2023
Jeff G. VERIFIED CUSTOMER
Ok
10/15/2023
Deborah L. VERIFIED CUSTOMER
Service was quick and easy! Thank you April!
10/15/2023
Thomas B. VERIFIED CUSTOMER
Heidi was amazing. I called multiple Ford dealerships in Tn and Ky and was told over and over that they were all booked up and couldn’t possibly fix my truck before mid-November. I called Reiselman and talked to Heidi and she got the job done! She was great to work with and the service guys as well. Even though the dealership is an hour away from me, I will be calling Heidi and making the drive when I need my truck taken care of. Thanks!
10/14/2023
Loretta G. VERIFIED CUSTOMER
April was very concerned that I was happy with the service I received. Great service person!
10/14/2023
Mickey W. VERIFIED CUSTOMER
Service was great.
10/12/2023
Holly R. VERIFIED CUSTOMER
she was phenomenal. excellent customer service and I was completely satisfied with everything.
10/12/2023
Timothy W. VERIFIED CUSTOMER
Professional and respectfull
10/12/2023
Jeff L. VERIFIED CUSTOMER
Heidi is great!
10/12/2023
Anthony N. VERIFIED CUSTOMER
Excellent service and Heidi has a great personality