Heidi did a great job explaining the issues and staying in touch with us.
9/28/2023
Mindy D. VERIFIED CUSTOMER
She made sure I was happy with everything and very informative about what was going on with my vehicles. She has the best customer service skill set I have ever recieved in the service department at ford.
9/27/2023
John G. VERIFIED CUSTOMER
Always pleased with your service.
9/27/2023
Mark L. VERIFIED CUSTOMER
Heidi was professional, courteous & helpful !
9/27/2023
Bruce F. VERIFIED CUSTOMER
In my opinion you have a dysfunctional service department that lacks in customer service appreciation . I came in to drop off my vehicle and after waiting for an hour and a half I canceled my appointment and took my vehicle home. Safe to say I will not be back .
9/27/2023
Logan P. VERIFIED CUSTOMER
10/10 service from Joshua and everyone
9/27/2023
Edna J. VERIFIED CUSTOMER
Josh was very professional
Very nice
Thanks Again
9/26/2023
Linda J. VERIFIED CUSTOMER
Yes, thanknyou
9/26/2023
Carol M. VERIFIED CUSTOMER
She is always so nice and friendly
9/24/2023
Gerald G. VERIFIED CUSTOMER
Surprised that I paid full price for the works pkg and they did not rotate my tires. I should not have been charged for that pkg if it could not have been completed as described. This will be addressed in the complete survey.
9/23/2023
Timothy P. VERIFIED CUSTOMER
Did an excellent job at getting me in and out and also in assisting with using for Ford points to purchase accessories.
9/23/2023
James B. VERIFIED CUSTOMER
Heidi was very efficient and helpful with my service today. THANK YOU HEIDI!
9/23/2023
Adam L. VERIFIED CUSTOMER
Joshua was great, very attentive, kept me informed and got my vehicle serviced and ready quickly.
9/23/2023
Cheryl L. VERIFIED CUSTOMER
Heidi was wonderful.
Explained everything and took care of me.
9/22/2023
Roger H. VERIFIED CUSTOMER
Based on only one visit, I am very pleased with Reiselman Ford!
9/22/2023
Billy B. VERIFIED CUSTOMER
Thanks
9/21/2023
Charlotte T. VERIFIED CUSTOMER
The Service department gave me excellent service yesterday.
9/21/2023
Bobby R. VERIFIED CUSTOMER
Very satisfied. I really appreciated the valet service of picking up our truck.
9/20/2023
Mindy S. VERIFIED CUSTOMER
April was great at keeping me updated about the service being done to my vehicle. Super friendly and always had a smile on as well.
9/20/2023
Nancy F. VERIFIED CUSTOMER
They were very efficient and friendly and did the work in a timely manner