No communication still have no idea if my vehicle is ready.
7/26/2024
Cathy S. VERIFIED CUSTOMER
Heidi was very friendly and easy to talk with. She was very knoledgable with my vehicle. I liked her very much
7/26/2024
Charles B. VERIFIED CUSTOMER
Prices are to high and to pay for something to be told it may not fix it was not what anybody wants to hear. 1100 to fix one wire under a seat is crazy. Then we pick the vehicle up you all are every rude and please do not contact me. I will find a different dealership to fix my broken wire as you all called it where it don't cost me 1100 and where people have respect. Once again do not contact me thanks ????
7/26/2024
Katelyn G. VERIFIED CUSTOMER
Fast service. I was in and out and back on the road.
7/26/2024
Valerie N. VERIFIED CUSTOMER
Heidi is awesome. You guys are a major upgrade from the last owner service department
7/25/2024
Wyatt P. VERIFIED CUSTOMER
The service department scratched up my rims and dented a center cap and STILL hasn’t fixed them after about a month or so
7/24/2024
Regina N. VERIFIED CUSTOMER
Daniel was on top of everything. He got us in and did a thorough inspection. He found a problem we had tried to figure out for a long time. We were completely satisfied.
7/24/2024
Russ R. VERIFIED CUSTOMER
I have been a customer of Dickson Ford for a couple of decades. The service department has lacked a true “partner” approach for many years. April is the first service adviser in a long time that listened, followed through, and thoughtfully priced my work.
7/24/2024
Thomas H. VERIFIED CUSTOMER
All good
7/24/2024
James S. VERIFIED CUSTOMER
Very good job and fast
7/23/2024
Eunice O. VERIFIED CUSTOMER
Job well done
7/21/2024
Melissa L. VERIFIED CUSTOMER
She was exceptionally friendly and answered any questions in great detail.
7/21/2024
John S. VERIFIED CUSTOMER
It was done promptly and sufficient your lady at the desk a class act
7/21/2024
Charles R. VERIFIED CUSTOMER
Heidi Winter was excellent. Very professional. She kept in contact with me by phone giving me updates on my vehicle. This is very important to me. Heidi did a great job. Thanks.
7/20/2024
Thomas W. VERIFIED CUSTOMER
Johnathon was very polite and did a great job on my repair. It was extra nice that he came to me instead of me coming to the dealership! Thank you for a great service experience!
7/19/2024
Lynn E. VERIFIED CUSTOMER
Jonathan was great. He worked with me on a couple of challenging issues with my vehicle. Thank you
7/19/2024
Dina J. VERIFIED CUSTOMER
Very satisfied with the service and professionalism of Jonathan and his team.
7/19/2024
Ted C. VERIFIED CUSTOMER
Heidi is awesome, she kept me well informed of the progress of the maintenance and repairs being done. I will keep using your services.
7/19/2024
Judith A. VERIFIED CUSTOMER
April handled The service on our edge and we were very satisfied with the way she did and we will continue to use resielman ford for all our service needs and possible purchases or trades. Thanks April for a great job. Ted and Judy Adkins