The service video was concise, to the point and transparent. Adds a layer of trust. The people are what make the service dept. great experience as always. Thanks crew!
1/30/2025
Richard K. VERIFIED CUSTOMER
You service department is trying to sell service not required by the Toyota service schedule at any miles!
1/30/2025
Chris P. VERIFIED CUSTOMER
Quick, simple, and honest. Just the way I like it.
1/29/2025
Pamela B. VERIFIED CUSTOMER
Pleasant Efficient Polite detailed
1/29/2025
Jack L. VERIFIED CUSTOMER
Dave is the bomb.com
1/28/2025
Linda H. VERIFIED CUSTOMER
Always happy with my service & the people there!
1/28/2025
Jerry L. VERIFIED CUSTOMER
Awesome customer service
1/28/2025
Nancy G. VERIFIED CUSTOMER
Fast, friendly and efficient. Remembered my name.
1/25/2025
Edward T. VERIFIED CUSTOMER
The air filter cover was not re-installed after service. You recommended a new air filter replacement but the current filter looks like new with just a few bugs in it. I knocked those out. And I don't know about paying $70 for a new air filter.
1/25/2025
The Nancy. VERIFIED CUSTOMER
Very professional!
1/25/2025
Timothy E. VERIFIED CUSTOMER
Appreciate the quick and reliable service. Firelands Toyota has always been phenomenal to buy our vehicles from and have serviced. Thank you!
1/25/2025
Jon K. VERIFIED CUSTOMER
Thank you for being honest and timely.
1/24/2025
Carmela C. VERIFIED CUSTOMER
Very good service. Thank you
1/24/2025
Cory K. VERIFIED CUSTOMER
Service was quicker than expected and price was lower than originally quoted, so that was good.
1/24/2025
Robert B. VERIFIED CUSTOMER
I had my 2023 Toyota Tacoma, hauled into the dealership, Firelands Toyota, because the battery was completely dead (couldn't be jump started) plus it was time for one of the scheduled services to be completed. I was greeted, made comfortable, and told that I would receive periodic updates from the technician. I was seated in the customer lounge area, had coffee and read my book until I was informed that the vehicle was finished. I was thanked for my business and left.
1/24/2025
Dennis N. VERIFIED CUSTOMER
Yes
1/24/2025
Levi S. VERIFIED CUSTOMER
Good job homie
1/23/2025
Robert W. VERIFIED CUSTOMER
????
1/23/2025
Jessica M. VERIFIED CUSTOMER
Dave is awesome and very helpful. The service team did a great job fixing my car. Thank you to all.