I appreciated bieng taken care of with no appointment. I didn't feel safe driving on the lil doughnut tire. Awesome customer service thank you Jerry L
9/10/2024
Norbert S. VERIFIED CUSTOMER
Thank you
9/9/2024
Eddy F. VERIFIED CUSTOMER
Dave was extremely helpful and knowledgeable. He was also professional and friendly
9/9/2024
Stella S. VERIFIED CUSTOMER
Mr James always provides great service and support
9/9/2024
Randall P. VERIFIED CUSTOMER
Excellent customer service
9/8/2024
Judith B. VERIFIED CUSTOMER
Great job
9/7/2024
Cesar M. VERIFIED CUSTOMER
The best service
9/7/2024
Margie S. VERIFIED CUSTOMER
Everybody was very friendly and very helpful. Im very glad to be dealing with Toyota. I will trust them with my car and I will tell my friends. Thank you!
9/7/2024
Richard H. VERIFIED CUSTOMER
My contact was Alex Lopez. He did a good job.
9/6/2024
Sharon C. VERIFIED CUSTOMER
Great Service, kind staff.
9/6/2024
Benjamin Y. VERIFIED CUSTOMER
Car was absolutely filthy and stained after the servicing. Whoever was in my car was messing with my headlight settings, and inside lights. Causing both safety hazards. And both mechanical issues since my car inside lights were left on over night. I will never go back to Firelands.
9/6/2024
Jordyn W. VERIFIED CUSTOMER
Dave was really helpful and great to work with!
9/5/2024
Charles C. VERIFIED CUSTOMER
Military discount is awesome, I will continue getting my car serviced there as long as this is offered
9/5/2024
Jason S. VERIFIED CUSTOMER
Want to start by saying I was extremely pleased with the fast and professional service I received. This was my first time getting my oil changed here. My only feedback would be I was a little disappointed when I found my car had been washed. I didn’t know this was part of the service. Normally I wouldn’t have been upset, but the car had just been detailed the night before. It wasn’t dried so I was left with water spots when getting home. Again, please don’t take this in a negative way, 99% of the time this is a very positive service for your customers. And no one did anything wrong. Now knowing, I’ll probably decline the future washes. Again, loved the service and will happily be back.