Quick, efficient, helpful and friendly. Great job!
5/24/2024
Kevin K. VERIFIED CUSTOMER
Suggestions were made to replace the cabin air filter even though it was only less than a week old. I had installed it and had the date written on the front. My guess would be the went by record on file only, but a visual check would catch this. Other minor repair quotes to change bulbs were highly inflated for the amount of actual labor it takes to do the job. Otherwise the work performed appears Good, and the parts prices appear fair.
5/24/2024
Tonia M. VERIFIED CUSTOMER
Dave got my Rav 4 in/out in a timely manner. He informed me of the inspection results and helped me prepare for my next visit by explaining it throughly.
5/23/2024
Marian T. VERIFIED CUSTOMER
Great experience.
5/23/2024
Scot A. VERIFIED CUSTOMER
Alll was good
5/23/2024
Lee W. VERIFIED CUSTOMER
My truck was clean and dry when I brought it in. After the awful car wash, and dust, I had dry, dirt spots everywhere. Dave was nice, but I was disappointed with the way I received my vehicle.
5/23/2024
Jeff J. VERIFIED CUSTOMER
Well this was the first time they didn’t wash my car and they usually leave a Oreo cookie in the vehicle. My granddaughter loves those cookies. Sorry, I don’t mean to sound petty but it’s the little things that matter sometimes
5/23/2024
Linda I. VERIFIED CUSTOMER
I enjoyed my first experience with Toyota and the Service department. It went smooth and fast! Thank you Dave Davis keep up the good work!
5/22/2024
Kim B. VERIFIED CUSTOMER
Ok
5/21/2024
Sally B. VERIFIED CUSTOMER
Jamie was very friendly and very informative. Great representative for Firelands Toyota! I’ll be back
5/21/2024
Dana B. VERIFIED CUSTOMER
Love everything about Firelands! I wasn’t able to get my free oil change because of a scheduling issue but they are so kind and accommodating! Love my jeep!
5/21/2024
Rod M. VERIFIED CUSTOMER
Jamie was helpful and explained everything.
5/21/2024
Bobby J. VERIFIED CUSTOMER
They are the best dealership around .bought 5 vehicles from them .
5/20/2024
John W. VERIFIED CUSTOMER
Thank you
5/20/2024
James H. VERIFIED CUSTOMER
99% wonderful experience in purchase and pickup. The only problem was that both sets of keys were not available when we left. I sent an email to the sales team to follow up.
5/18/2024
Timothy K. VERIFIED CUSTOMER
We are very pleased with the service
5/17/2024
Randall Y. VERIFIED CUSTOMER
Very good service and helped me with a loaner car so I could get to work! ???? thanks
5/17/2024
Michael G. VERIFIED CUSTOMER
Awesome day at Firelands
5/17/2024
Judith D. VERIFIED CUSTOMER
Dave did a great job of keeping me informed of what was going on.