They lied about my tires there is nothing wrong with my tires or the alignment I can put another 20000 miles on those tires and I haven't been driving it so why would it need an alignment
1/26/2024
Douglas W. VERIFIED CUSTOMER
This was short, regular maintenance and it was handled efficiently and courteously. All good!
1/26/2024
Marsha S. VERIFIED CUSTOMER
Very Pleased with Noah’s attention to detail!!
1/26/2024
Cynthia K. VERIFIED CUSTOMER
We were very happy that Firelands Toyota was able to fix our RX350 at a good price. Noah was very helpful and we will ask for him for any future service and if the need comes we have to replace the Lexus, Firelands will be our first inquiry. Thank you very much!
1/26/2024
Robin J. VERIFIED CUSTOMER
This was the most painless vehicle purchase ever. Thank you!
1/26/2024
Larry F. VERIFIED CUSTOMER
I wish I would have known that it was going to take a couple hours just to get a key done. You guys were very nice but next time I will plan other activities and leave the car sit while I go do something else. My time is extremely valuable. Thank you
1/25/2024
Kurt H. VERIFIED CUSTOMER
Excellent job in every facet
Thanks!
1/25/2024
Mark D. VERIFIED CUSTOMER
Keep doing what you are doing! Bottom line keep your customer happy or they will go somewhere else. I did.
1/25/2024
Weilnau Living. VERIFIED CUSTOMER
OK
1/25/2024
Virginia O. VERIFIED CUSTOMER
Love chatting with with Noah when I come in!
1/25/2024
Matthew W. VERIFIED CUSTOMER
We purchased our Chevy Equinox from Firelands Toyota when i went in to pick up a copy of the estimate for repairs they had zero record of it. Found that funny since i can tell you exact names of who our salesman was and who did the finance papers. Also we were financed through Toyota Financial. Was surprised the estimate was close to $4,500 basically 1/2 of what a used car would be!! I understand the issue is an expensive fix BUT the car was purchased through you and this is a known issue with the make and year of the car…..no help was offered! We had another facility tow our car AFTER I paid close to $165.00 for an estimate AGAIN outrageous!
1/25/2024
Charlene L. VERIFIED CUSTOMER
I’m presently good!
1/24/2024
Marsha F. VERIFIED CUSTOMER
I especially appreciated the smoothness of the whole process...I was in and out quickly once I decided on a vehicle
1/23/2024
Birtha S. VERIFIED CUSTOMER
None
1/23/2024
Chris B. VERIFIED CUSTOMER
Awesome experience!
1/23/2024
Paulette W. VERIFIED CUSTOMER
The most expensive oil change I have ever had. (While waiting Derick sold me a new car.)
All joking aside, the service was excellent.
1/23/2024
Katherine J. VERIFIED CUSTOMER
Just need my car key to on order to start my car in correct way. This automobile cost alot of money not too be able to start it the correct way
1/23/2024
Antonette D. VERIFIED CUSTOMER
Just bought and enjoying it. Thanks
1/23/2024
William B. VERIFIED CUSTOMER
Please remove my cellular telephone number from your notification system. I am not interested in receiving them.